Century Insurance Agency, Inc

Name: Century Insurance Agency, Inc
Address: 995 W Glade Rd, Hurst, TX 76054, Hurst, TX, US
Telephone: +1817-318-8900

Reviews read through Aug 24, 2026 · Scored Aug 28, 2026 · 124 reviews read

995 W Glade Rd, Hurst, TX 76054

817-318-8900

Visit Website

81.4

DFW Pros score

4.6★ 103 reviews124 read in full

Best for: Proactive agents, personalized service

Listing details verified 5 days ago.

Century Insurance Agency ranks well due to its dedicated and knowledgeable staff, particularly agents like Amy and Mary, who provide responsive service and actively look for opportunities to save clients money on their insurance. However, some customers have highlighted issues with communication and pricing strategies, suggesting a mixed experience for new clients. Overall, the agency's emphasis on personalized support and proactive recommendations contributes to its positive reputation.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several reviewers mention the responsiveness of agents, particularly Amy and Mary, who are noted for their ability to address queries promptly and follow up effectively.
Multiple customers appreciate the agency's proactive approach to finding better insurance options and rates, noting that agents frequently reach out with recommendations.

Watch out for

Several customers report challenges with communication, including unreturned calls and emails, leading to frustration and lost business opportunities.
A few reviewers express dissatisfaction with high quotes provided by the agency along with perceived pressure tactics to secure immediate contracts.

How the reviews break down

4.6★ average from 103 Google reviews

5★
89 86%
4★
2 2%
3★
1 1%
2★
2 2%
1★
9 9%

11% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Century Insurance Agency, Inc offers quotes and consultations via calls and email. The agency provides information on various insurance policies, rates, and costs, along with customer reviews to assist in decision-making.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

Accepts credit cards