Cain and Kiel Law
Reviews read through Feb 10, 2026 · Scored Aug 28, 2026 · 20 reviews read
Best for: Expertise in estate planning, supportive staff
Cain and Kiel Law stands out for its knowledgeable and professional attorneys who effectively support clients through challenging cases. However, this positive experience is tempered by recurring complaints about communication issues, appointment cancellations, and dismissive behavior, which potential clients should consider when choosing legal representation.
What reviewers consistently mention
Several reviewers mention the helpfulness of the staff, noting patience and support during difficult situations, especially praising individual staff like Lexi.
Multiple customers highlight the professionalism and expertise of attorneys at the firm, specifically mentioning how attorneys like Scott Cain and Mr. Rideout provide thorough and diligent service.
Watch out for
Several reviewers express frustration with poor communication, citing a lack of responses to inquiries and long wait times for rescheduling appointments.
Multiple customers report negative experiences related to cancelled appointments and dismissive behavior from attorneys, impacting their overall satisfaction.
Some reviewers mention issues with conflicts of interest or unclear reasons for not proceeding with consultations, leading to feelings of frustration and confusion.
How the reviews break down
4.8★ average from 27 Google reviews
- 5★25 93%
- 4★1 4%
- 3★0 0%
- 2★0 0%
- 1★1 4%
Low ratings are rare here — 4% of reviews are one or two stars.
- Online appointments
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Restrooms available
- Appointment required
- Appointments recommended
Cities
Where Cain and Kiel Law ranks
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