Buffer Insurance

Name: Buffer Insurance
Address: 550 Reserve St Suite 250, Southlake, TX 76092, Southlake, TX, US
Telephone: +1214-238-4414

Reviews read through Aug 4, 2026 · Scored Aug 28, 2026 · 135 reviews read

550 Reserve St Suite 250, Southlake, TX 76092

214-238-4414

Visit Website

83.0

DFW Pros score

5.0★ 241 reviews135 read in full

Best for: Medicare assistance, quick responses

Listing details verified 5 days ago.

Buffer Insurance stands out for its strong emphasis on personalized assistance, particularly in navigating complex areas like Medicare and business insurance. Reviewers frequently commend the expertise and responsiveness of agents, such as Diana and Shelly, who help clients understand their options thoroughly. While some feedback points to challenges with online navigation and complexity of choices, the overall positive sentiment indicates that most clients feel well-supported and satisfied.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Multiple customers highlight the thorough support provided by Buffer Insurance for navigating Medicare and other insurance plans, noting their expertise and patience in answering questions.
Several reviewers praise the responsive customer service at Buffer Insurance, particularly mentioning agents like Diana and Shelly who consistently address inquiries and provide timely assistance.

Watch out for

A small number of reviewers mention difficulties with the online platform's navigation, indicating it might not be user-friendly for everyone.
Some clients express concerns regarding the complexity of insurance options, suggesting that certain aspects could be better simplified.

How the reviews break down

5.0★ average from 241 Google reviews

5★
238 99%
4★
1 0%
3★
0 0%
2★
0 0%
1★
2 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Buffer Insurance specializes in Medicare plans, focusing on understanding clients' needs. The team is dedicated to providing support and guidance, particularly for families and new parents in Southlake.

Services offered by Buffer Insurance

Health Insurance Agency: This agency offers a range of health insurance options, including employer benefits and Medicare plans for seniors, from various major insurance providers.
Insurance Agency: The agency provides comprehensive insurance solutions, including business, home, and auto coverage, tailored to meet diverse client needs.
Life Insurance Agency: Life insurance services include various plans designed to protect clients' financial futures, with options from multiple leading insurance companies.

Veteran-owned business

Online appointments

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

Appointment required