Bobby J Rigues - State Farm Insurance Agent
Reviews read through Dec 31, 2025 · Scored Aug 28, 2026 · 42 reviews read
Listing details verified 6 days ago.
Bobby J Rigues - State Farm Insurance Agent stands out for its strong commitment to customer service, with several reviewers noting the attentiveness and genuine care shown by the staff. Quick response times during claims processing, as well as proactive adjustments to policies, enhance the overall customer experience. However, a few customers raise concerns about inconsistent service and transparency regarding policy changes, underscoring a potential area for improvement.
What reviewers consistently mention
Multiple customers describe the staff as genuinely caring and attentive, often taking extra steps to ensure their needs are met.
Several reviewers highlight the quick and effective response times during claims and policy updates, praising the team's efficiency and helpfulness.
Watch out for
A few customers express dissatisfaction with the service, stating that their needs were not adequately addressed compared to past experiences with the agency.
Some reviewers mention challenges with policy changes and premium increases, indicating a lack of clarity in the process.
How the reviews break down
4.8★ average from 48 Google reviews
- 5★45 94%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★3 6%
6% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Bobby J Rigues - State Farm Insurance Agent
- Insurance Agency
Provides various insurance solutions to help clients manage everyday risks and recover from unforeseen events.
- Auto Insurance Agency
Offers coverage options to protect vehicles and drivers against accidents, theft, and other risks.
- Home Insurance Agency
Delivers policies designed to safeguard homes and personal property from damage and loss.
- Life Insurance Agency
Facilitates life insurance policies to support financial security for families in the event of loss.
- Renters Insurance Agency
Supplies renters insurance to protect personal belongings and provide liability coverage for tenants.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
Frequently Asked Questions
Cities
Where Bobby J Rigues - State Farm Insurance Agent ranks
Request a quote from Bobby J Rigues - State Farm Insurance Agent
Not heard back within two business days? Tell us and we will chase it, and point you at other insurance agencys we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Insurance Agencies in Dallas-Fort Worth
View All- 54.7Guest Insurance Agency4.4★ (26)
Insurance Agency · Plano
Savings on insurance premiums, helpful agents
- 53.7Farmers Insurance - Robert Chestnut5.0★ (1)
Insurance Agency · Plano
Farmers Insurance - Robert Chestnut offers a range of insurance options, including homeowners, auto, and renters insurance. Located in Plano, the agency provides assistance in understanding various coverage options to help protect personal assets. Contact the agency for more information or to request a quote.
- 80.1Hempkins Insurance5.0★ (38)
Insurance Agency · Allen
Personalized service, efficient claims handling

