Best of the West Plumbing
Reviews read through Aug 5, 2026 · Scored Aug 10, 2026 · 97 reviews read
Listing details verified 9 days ago.
Best of the West Plumbing is recognized for its quick response times and friendly service, fostering a positive customer experience. However, some customers report concerns over high prices and unprofessional behavior from staff. This duality reflects a variability in service experiences, with many satisfied by the responsiveness and communication, while others express discontent over costs and treatment.
What reviewers consistently mention
Several customers describe prompt response times, noting that technicians often arrive on the same day or within hours after contacting the company.
Multiple reviewers highlight the professionalism and friendliness of the staff, reporting positive interactions and clear communication throughout the service process.
Watch out for
Several customers report high pricing for services, sometimes feeling that costs were unreasonable for the quality of work performed, leading to dissatisfaction with overall value.
Some reviews mention unprofessional behavior from staff, including rude responses and lack of adherence to scheduled appointments, which caused frustration for customers.
How the reviews break down
4.5★ average from 459 Google reviews
- 5★376 82%
- 4★35 8%
- 3★5 1%
- 2★3 1%
- 1★40 9%
9% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Best of the West Plumbing
- Plumber
This plumbing service specializes in water heaters, leak repairs, sewer repairs, slab leaks, drain cleaning, tunneling, repipes, gas lines, and emergency plumbing.
- On-site service available
- Accepts credit cards
Categories
Cities
Where Best of the West Plumbing ranks
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