Benjamin Franklin
Reviews read through Jun 4, 2026 · Scored Aug 10, 2026 · 12 reviews read
Listing details verified 4 days ago.
Benjamin Franklin Plumbing has garnered attention for its quick response times and professional demeanor, particularly in emergency situations. Reviewers appreciate the thoroughness of the assessments and the ability of the team to explain the issues and solutions clearly. However, concerns about pricing practices, especially regarding the transparency of estimates and potentially high costs, distinguish the company in a less favorable light. This duality highlights the need for prospective clients to seek clarity on costs before proceeding.
What reviewers consistently mention
Several reviewers highlight quick response times, particularly for urgent issues like leaks or slab repairs, and mention work being completed swiftly.
Multiple customers note the professionalism of the plumbers, mentioning thorough assessments and clear communication throughout the service.
Watch out for
Several reviewers report significant price inflation and unexpected charges, indicating a pattern of high costs for services provided.
Multiple customers express concern regarding unethical pricing practices, particularly towards vulnerable clients, suggesting issues with transparency in estimates.
How the reviews break down
3.7★ average from 16 Google reviews
- 5★9 56%
- 4★2 13%
- 3★0 0%
- 2★1 6%
- 1★4 25%
31% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Benjamin Franklin
- Plumber
This business specializes in slab leak detection and repair, offering services for both residential and commercial properties.
- Accepts credit cards
Categories
Cities
Where Benjamin Franklin ranks
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