Benbrook Family Dental
Reviews read through Aug 25, 2026 · Scored Aug 28, 2026 · 138 reviews read
Listing details verified 8 days ago.
Benbrook Family Dental has a mixed reputation according to customer reviews. While many appreciate the friendly demeanor of staff and the professionalism of Dr. Patel, persistent complaints about scheduling, organization, and unexpected charges cast a shadow over the overall experience. The office's approach to appointments and treatment discussions has led several customers to seek alternatives, despite a positive reception from a segment of patients, particularly regarding care for children.
What reviewers consistently mention
Several reviewers note that the staff are friendly and welcoming, creating a comfortable atmosphere during visits.
Multiple customers highlight Dr. Patel's professionalism and the thoroughness in explaining treatment options, contributing to a positive patient experience.
Watch out for
Several customers report significant issues with scheduling, including last-minute cancellations and closed office doors during business hours.
Multiple reviewers express dissatisfaction with the organization of the office, citing long wait times and unprofessional handling of appointments and insurance issues.
Customers frequently mention dissatisfaction with additional charges or unnecessary treatments being pushed without proper explanation or consent.
How the reviews break down
4.1★ average from 98 Google reviews
- 5★71 72%
- 4★4 4%
- 3★2 2%
- 2★0 0%
- 1★21 21%
21% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Benbrook Family Dental
- Dentist
Offers a comprehensive range of dental services including fillings, extractions, and oral cancer examinations.
- Cosmetic Dentist
Provides teeth whitening, crowns, and caps to enhance the appearance of smiles.
- Dental Clinic
Delivers a variety of dental care services in a welcoming and comfortable environment.
- Dental Hygienist
Focuses on preventive care and oral hygiene to help maintain overall dental health.
- Dental Implants Periodontist
Specializes in dental implants and related periodontal care for improved oral function.
- Dental Implants Provider
Offers dental implant services to replace missing teeth and restore smiles.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Restrooms available
- LGBTQ+ friendly
- Transgender safe space
- Appointments recommended
- Accepts credit cards
Categories
Cities
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