Baylor Scott & White Surgical Group of North Texas - Grapevine
Reviews read through Aug 5, 2026 · Scored Aug 28, 2026 · 46 reviews read
Listing details verified 5 days ago.
The Baylor Scott & White Surgical Group of North Texas is recognized for its knowledgeable and compassionate team of surgeons, with multiple reviews emphasizing their thorough communication during the surgical process. However, there are notable complaints regarding wait times and disorganization in scheduling, which can lead to frustration for patients seeking timely care.
What reviewers consistently mention
Several customers report positive experiences with the surgical group, noting the surgeons' thorough explanations and compassionate care during procedures.
Multiple customers describe the staff as friendly and professional, highlighting their willingness to answer questions and provide support throughout the surgical process.
Watch out for
Several reviewers express frustration over long wait times for appointments and lack of communication from staff regarding scheduling or referrals.
Multiple customers report issues with the process of obtaining follow-up care or scheduling surgeries, leading to dissatisfaction with overall organization.
A few reviewers mention feeling that the medical staff, including some nurses and surgeons, displayed a lack of compassion or were unprofessional at times.
How the reviews break down
4.3★ average from 58 Google reviews
- 5★45 78%
- 4★1 2%
- 3★1 2%
- 2★4 7%
- 1★7 12%
19% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Baylor Scott & White Surgical Group of North Texas - Grapevine
- Surgical Center
The facility provides a range of surgical procedures with a focus on patient care and safety.
- Doctor
Qualified medical professionals offer comprehensive evaluations and treatment options for various health conditions.
- Medical Clinic
The clinic delivers preventive care, diagnostics, and treatment services for diverse medical needs.
- Surgeon
Experienced surgeons perform specialized surgical interventions tailored to individual patient requirements.
- Woman-owned business
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Restrooms available
- LGBTQ+ friendly
- Appointments recommended
- Accepts credit cards
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