Baylor Scott & White Surgicare - Garland
Reviews read through Jul 4, 2026 · Scored Aug 28, 2026 · 15 reviews read
Listing details verified 6 days ago.
Baylor Scott & White Surgicare in Garland has a mixed reputation, with many satisfied patients praising the friendly and professional nature of the nursing and surgical staff. However, recurring complaints about rudeness from certain staff members and delays in scheduling procedures highlight areas needing improvement. The facility's success in communication and patient care contrasts with frustrations over the overall experience.
What reviewers consistently mention
Several reviewers highlight the friendliness and professionalism of the nursing and surgical staff during procedures.
Multiple customers mention effective communication throughout their surgical experiences, from scheduling to post-procedure follow-ups.
Watch out for
Several customers report rude and unprofessional behavior from various staff members, causing dissatisfaction with their experiences.
Multiple reviewers describe significant delays in procedures, resulting in a frustrating experience for patients waiting for care.
How the reviews break down
3.4★ average from 15 Google reviews
- 5★9 60%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★6 40%
40% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Baylor Scott & White Surgicare - Garland
- Surgical Center
The facility provides a range of surgical procedures in a fully equipped environment designed for patient care.
- Doctor
Experienced medical professionals offer consultations and evaluations for various health concerns.
- Medical Clinic
The clinic delivers comprehensive medical services, including diagnostics and treatment options for patients.
- Surgeon
Qualified surgeons perform a variety of surgical interventions tailored to individual patient needs.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Restrooms available
- Appointments recommended
- Accepts credit cards
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