Ann Gibson Insurance

Name: Ann Gibson Insurance
Address: 164 S Main St, Keller, TX 76248, Keller, TX, US
Telephone: +1817-431-1723

Reviews read through May 29, 2026 · Scored Aug 28, 2026 · 34 reviews read

164 S Main St, Keller, TX 76248

817-431-1723

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52.5

DFW Pros score

3.7★ 38 reviews34 read in full

Best for: Personal service, cost savings on renewals

Listing details verified 5 days ago.

Ann Gibson Insurance stands out for its personalized service and cost-saving strategies for clients, as many reviews indicate positive interactions regarding support and pricing. However, this agency faces consistent complaints about rude staff behavior and poor communication, which affects customer satisfaction significantly. Patrons might appreciate the favorable financial results but should be mindful of the potential for unpleasant interactions.

Ranked in: Best Insurance Agencies in DFW

What reviewers consistently mention

Several customers appreciate the prompt response and assistance from staff members when addressing insurance needs and queries.
Multiple reviewers highlight positive experiences with the agency's capacity to save customers money on insurance rates during renewals.

Watch out for

Several reviewers report negative experiences regarding rude staff interactions and lack of professionalism when requests for quotes or assistance were made.
Multiple customers express frustration about unresponsive service, highlighting delays in follow-ups and communication issues after initial contact.

How the reviews break down

3.7★ average from 38 Google reviews

5★
25 66%
4★
1 3%
3★
0 0%
2★
0 0%
1★
12 32%

32% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Ann Gibson Insurance provides quotes and information on various insurance policies, including homeowners insurance. The agency emphasizes clear communication and is available to address questions regarding payment and coverage.

Services offered by Ann Gibson Insurance

Insurance Agency: This agency provides a range of insurance solutions including home, auto, business, and life insurance to address various client needs.

Online appointments

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking