Can you assist with water damage restoration?

Yes, services are available for water damage restoration to help restore properties to their pre-damage state.

Do you follow safety standards during your services?

Yes, strict safety procedures are in place to ensure the well-being of both employees and clients.

Do you offer detailed cleaning services?

Yes, the cleaning process includes thorough attention to areas like baseboards, corners, and under furniture.

Are your cleaning chemicals eco-friendly?

Yes, biodegradable and nontoxic cleaning agents are used, along with a green cleaning option that is plant-based.

Can you remove all types of pet stains?

Yes, services are available for the removal of various pet stains, including urine.

Ace Carpet Cleaning and Water Restoration

Name: Ace Carpet Cleaning and Water Restoration
Address: 1009 Black St, Hurst, TX 76053, Hurst, TX, US
Telephone: +1817-905-0413

Reviews read through Jul 22, 2026 · Scored Aug 28, 2026 · 118 reviews read

1009 Black St, Hurst, TX 76053

817-905-0413

Visit Website

73.2

DFW Pros score

4.9★ 122 reviews118 read in full

Best for: Same-day service, professionalism

Listing details verified 6 days ago.

Ace Carpet Cleaning and Water Restoration is distinguished by its consistent delivery of quality service and professionalism, particularly through technician Travis, who receives high marks in customer interactions and results. However, the company has received criticism concerning its no-refund policy, which may affect customer satisfaction after a service. Satisfaction with flexible scheduling options and prompt responses also enhances its appeal.

Ranked in: Best Water Damage Restoration in DFW

What reviewers consistently mention

Several reviewers highlight the professionalism and thoroughness of technicians, particularly Travis, who consistently delivers high-quality service and courteous interactions.
Customers appreciate the flexibility in scheduling, often noting the ability to accommodate same-day service as well as adjustments based on personal timelines.

Watch out for

Multiple customers express dissatisfaction with the company's no-refund policy, reporting frustration when issues arose without resolution.
Several reviewers mention poor past experiences with technicians displaying unprofessional behavior or not meeting service expectations, causing customers to feel uneasy.

How the reviews break down

4.9★ average from 122 Google reviews

5★
120 98%
4★
0 0%
3★
0 0%
2★
0 0%
1★
2 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Ace Carpet Cleaning and Water Restoration offers services in rug, tile, and grout cleaning, along with odor removal and sanitizing. The business also provides duct and drape cleaning, sectional cleaning, and flexible scheduling options.

Services offered by Ace Carpet Cleaning and Water Restoration

Carpet Cleaning Service: This service provides professional cleaning for all types of carpets using advanced techniques and equipment.
Air Duct Cleaning Service: Thorough cleaning of air ducts is offered to improve indoor air quality and system efficiency.
Carpet Installer: Expert installation services are available for various carpet types, ensuring a precise fit and finish.
Floor Sanding And Polishing Service: This service restores and enhances the shine of hard surface floors through sanding and polishing.
Pressure Washing Service: Effective pressure washing is provided for various surfaces, removing dirt and grime to improve appearance.
Tile Cleaning Service: Professional tile cleaning services are available to remove stains and restore the original look of tiled surfaces.
Upholstery Cleaning Service: Upholstery cleaning is performed using steam cleaning methods to refresh and maintain furniture appearance.
Water Damage Restoration Service: Comprehensive water damage restoration services address issues caused by leaks or flooding to restore affected areas.
Wood Floor Refinishing Service: This service revitalizes wood floors through refinishing, enhancing their durability and aesthetic appeal.