D
DFW Professionals

Best Roofing Contractors in Dallas–Fort Worth

7 roofing contractors have reviews that repeatedly mention scheduling issues, ranked by overall score. Every business here also appears in the full ranking.

222 scored89 with review analysis7,918 reviews readHow we score
#BusinessScoreRating
1Firefighter Roofing87.74.9 (538)
2Roofing OnTop & Energy82.05.0 (146)
3Performance Roofing78.84.8 (395)
4Stand Up Roofing & Construction LLC78.65.0 (64)
5Viridian Construction Group, LLC75.15.0 (24)
6New View Roofing74.74.9 (645)
7Denton Roofing Experts58.04.8 (17)
87.7#1

Firefighter Roofing

4.9 ★ from 538 reviewsNorth Richland Hills148 read in full
responsive communication, thorough clean-up

Firefighter Roofing stands out due to a consistent emphasis on effective communication and thoroughness in cleanup, which many customers appreciate. However, some reviewers express concern over follow-up delays and project management issues, suggesting areas for improvement.

What reviewers consistently mention

  • Several reviewers highlight effective communication throughout the roofing process.
  • Multiple customers report thorough cleanup after roofing projects, noting the reliability and professionalism of the crews.

Watch out for

  • Several reviewers mention issues with follow-up communication and scheduling after initial contact.
  • Multiple customers indicate experiences with unfulfilled promises regarding project timelines and updates.
82.0#2

Roofing OnTop & Energy

5.0 ★ from 146 reviewsMcKinney141 read in full
quick response and reliable communication

Roofing OnTop & Energy distinguishes itself through a strong emphasis on communication and thorough cleanup, as echoed in numerous positive reviews. Their responsiveness to customer needs, particularly after storm incidents, is frequently praised. However, some clients express concerns over scheduling delays and upselling during consultations, suggesting a need for clearer expectations in these areas.

What reviewers consistently mention

  • Multiple customers highlight the company's clear and prompt communication throughout the roofing process.
  • Several reviewers appreciate the thorough cleanup after roofing work, noting that crews left properties clean and tidy.

Watch out for

  • A few reviewers mention concerns about scheduling delays, particularly during busy periods, impacting project timelines.
  • Several customers have reported dissatisfaction with upselling tactics during inspections or repairs, feeling they were offered unnecessary additional services.
78.8#3

Performance Roofing

4.8 ★ from 395 reviewsMcKinney142 read in full
Fast service, responsive communication

Performance Roofing stands out for its quick service and responsiveness, with many customers praising the timely completion of projects and proactive communication from staff. However, a notable trade-off is the concern over the quality of some repairs, as several reviews indicate past workmanship issues that could affect customer satisfaction.

What reviewers consistently mention

  • Several reviewers mention positive experiences with the efficiency and timeliness of the work performed by Performance Roofing, highlighting quick service and adherence to scheduled appointments.
  • Multiple customers appreciate the professionalism and quality of the communication from staff throughout their projects, noting that workers were knowledgeable and responsive to inquiries.

Watch out for

  • Several reviewers report dissatisfaction with the quality of past roof repairs, indicating issues such as leaking after service and poor handling of minor repairs.
  • Multiple customers express frustration with the lack of timely communication and scheduling delays, with some reporting long waits for estimates or no shows for appointments.
78.6#4

Stand Up Roofing & Construction LLC

5.0 ★ from 64 reviewsLewisville98 read in full
quick response, efficient work

Stand Up Roofing & Construction LLC stands out for its strong communication and efficient service, with many customers reporting quick responses and effective problem-solving during roofing projects. The company assists clients with navigating insurance claims, which enhances trust and satisfaction. While some pricing concerns and scheduling delays were noted, the overall sentiment remains positive, reflecting a dedication to quality workmanship and customer care.

What reviewers consistently mention

  • Several reviewers highlight the strong communication skills of Nick and his team, noting that they provide timely updates and follow through throughout the project.
  • Multiple customers comment on the efficiency and professionalism of the crews, mentioning quick response times and high-quality workmanship during repairs and replacements.

Watch out for

  • A few reviewers express concern about the pricing being higher than expected or not fully detailed upfront, suggesting that some customers found costs to be less transparent.
  • Several customers reported issues with scheduling delays and stated that communication could falter during busier periods, resulting in longer wait times for follow-up services.
75.1#5

Viridian Construction Group, LLC

5.0 ★ from 24 reviewsMansfield26 read in full
strong communication, quality repairs

Viridian Construction Group, LLC stands out for its emphasis on communication and thorough project management, where many customers appreciate Eric's involvement and proactive approach, especially in navigating insurance claims. However, occasional scheduling challenges and cleanup complaints may factor into the decision for prospective clients.

What reviewers consistently mention

  • Several reviewers highlight Eric's strong communication skills throughout the repair process, noting that he kept them informed and updated regularly on project progress.
  • Multiple customers mention the thoroughness of the work performed, including attention to detail and how well the projects were managed, resulting in high-quality repairs.

Watch out for

  • Some reviews indicate instances of disorganized scheduling, leading to delays in certain projects and causing frustrations for customers.
  • Several reviewers noted that while the quality of work was generally high, there were occasions when cleanup after the project was not as thorough as expected, leaving debris behind.
74.7#6

New View Roofing

4.9 ★ from 645 reviewsDallas146 read in full
quick responses, attentive project management

New View Roofing is distinguished by its quick response times and strong communication, particularly from project managers. However, there are notable concerns regarding customer service and accountability, especially related to warranty issues and scheduling appointments. Prospective customers may find this business effective for urgent needs but should exercise caution regarding follow-up service.

What reviewers consistently mention

  • Multiple customers report strong communication and quick response times from their project managers throughout the roofing process.
  • Several reviewers note that the quality of work and attention to detail during roofing projects exceeded their expectations.

Watch out for

  • Several reviewers mention significant issues with accountability and responsiveness, particularly regarding warranty claims and follow-up repairs.
  • Multiple customers report frustrations with appointment scheduling and frequent no-shows, delaying estimates and repairs.
  • Several reviewers found the customer service to be lacking, including rude interactions and poor communication from staff.
58.0#7

Denton Roofing Experts

4.8 ★ from 17 reviewsDenton15 read in full
customer service, quality workmanship

Denton Roofing Experts is distinguished by their strong customer service, with many reviewers noting responsive communication and support throughout the roofing process. The quality of their workmanship is also frequently praised, suggesting a reliable option for roof repairs and installations. However, potential clients should be aware of reported issues with damage assessment and scheduling, which may impact project timelines.

What reviewers consistently mention

  • Several reviewers describe positive experiences with the company's customer service, highlighting quick responses to inquiries and thorough communication throughout the project.
  • Multiple customers mention the quality of workmanship, consistently reporting satisfaction with the roof repairs and installations provided by the company.

Watch out for

  • Issues with scheduling and delays have been noted, particularly regarding the timeline for receiving estimates and commencing work after an initial assessment.

Ranked on the DFW Pros scoring method: review sentiment, star rating, review volume, recency and profile completeness. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source reviews.

No business paid for a position on this page, and none can. Scores are recomputed as new reviews arrive. Spotted something wrong? Tell us.