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DFW Professionals

Best Roofing Contractors in Dallas–Fort Worth

3 roofing contractors have reviews that repeatedly mention responsiveness, ranked by overall score. Every business here also appears in the full ranking.

222 scored89 with review analysis7,918 reviews readHow we score
#BusinessScoreRating
1Roger The Roofer LLC88.34.9 (255)
2DT Roofing81.65.0 (19)
3Sage Roofing and Construction, LLC70.34.8 (227)
88.3#1

Roger The Roofer LLC

4.9 ★ from 255 reviewsColleyville148 read in full
Honesty in assessments, thorough communication

Roger The Roofer LLC is distinguished by its strong communication throughout roofing projects, with project managers actively guiding clients on necessary improvements and services. Many reviews emphasize the professional and timely execution of roof repairs and installations. However, there are mixed experiences regarding subcontractor performance and occasional scheduling delays, which potential clients should consider.

What reviewers consistently mention

  • Several reviewers highlight the strong communication from project managers, noting that they kept clients informed throughout the entire process of their roofing projects.
  • Multiple customers describe the thorough clean-up conducted by the crews after completing their work, leaving properties spotless and well-maintained.

Watch out for

  • Several reviewers cite issues with subcontractor performance, specifically related to inconsistent quality, prompting the need for increased oversight.
  • A few customers mention concerns about the time taken for specific jobs, with mixed experiences regarding scheduling and wait times for crew availability.
  • Some clients expressed frustration with the initial customer service response, indicating delays in getting estimates or scheduling work.
81.6#2

DT Roofing

5.0 ★ from 19 reviewsWeatherford73 read in full
thorough inspections, insurance claim assistance

DT Roofing stands out for its dedicated approach to customer service and detailed project management. Reviewers repeatedly commend the team's knowledge and thoroughness, particularly in navigating insurance claims efficiently. However, some feedback indicates possible challenges in scheduling and follow-up communication, suggesting that while service quality is high, responsiveness could be further improved.

What reviewers consistently mention

  • Several reviewers describe DT Roofing's team as highly knowledgeable and communicative throughout the roofing process, particularly highlighting the efforts of project managers Chase and Seth in guiding customers through insurance claims and installation details.
  • Multiple customers mention the thorough inspections and evaluations provided by DT Roofing, citing instances where potential issues were identified, saving costs on unnecessary repairs or replacements.

Watch out for

  • Several reviewers note occasional delays in scheduling inspections or repairs, suggesting that timely responsiveness could be improved during high-demand periods.
  • Some customers expressed concerns regarding follow-up services after completion, indicating that continued communication post-project could be enhanced.
70.3#3

Sage Roofing and Construction, LLC

4.8 ★ from 227 reviewsLewisville117 read in full
Efficient project completion, proactive communication

Sage Roofing and Construction, LLC stands out for its efficient project completion and proactive communication, particularly through staff members like Hoss and Tanner. Customers frequently note the timely manner in which roofs were completed, often in a day, alongside consistent updates throughout their projects. However, this business faces challenges with follow-up communication after initial contact and managing insurance claims, indicating a trade-off between responsive project handling and post-project support.

What reviewers consistently mention

  • Several reviewers highlight effective communication and responsiveness from staff, particularly mentioning project managers like Hoss and Tanner who provided consistent updates throughout the roofing process.
  • Multiple customers note timely project completion, with some mentioning that their roof was finished within a single day, which highlights the efficiency of the work.

Watch out for

  • Several reviewers express frustrations regarding follow-up communication after initial inquiries, with some stating they did not receive timely responses from the company.
  • Multiple customers report dissatisfaction with the handling of insurance claims, claiming that promises made during the sales process were not fulfilled post-approval.

Ranked on the DFW Pros scoring method: review sentiment, star rating, review volume, recency and profile completeness. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source reviews.

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