Best Roofing Contractors in Richardson
Reviews read through Aug 6, 2026 · Scored Aug 7, 2026 · 11 scored · 11 analyzed · 919 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 11 roofing contractors in Richardson and have read 919 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Five Star Roofing and Property Services | 85.1 | 5.0★ 78 | |
| 2 | Rushing Roofing & Contracting LLC | 78.1 | 5.0★ 140 | |
| 3 | Texas Roofing Project | 77.6 | 5.0★ 29 | |
| 4 | Perry & Sons Roofers LLC | 72.9 | 4.9★ 76 | |
| 5 | HomePro Roofing and Restoration | 71.7 | 4.9★ 69 | |
| 6 | New Elite Roofing | 69.9 | 4.9★ 81 | |
| 7 | Apex Construction Group | 69.8 | 5.0★ 152 | |
| 8 | Pro Exteriors, LLC | 69.0 | 5.0★ 84 | |
| 9 | Cabrera Brothers Roofing LLC | 68.3 | 4.9★ 103 | |
| 10 | 360 Innovations Roofing | Richardson TX Roofing Pros | 66.3 | 4.7★ 58 | |
| 11 | CPR Roofing & General Contractors | 65.9 | 5.0★ 95 |
Five Star Roofing and Property Services
Best for: Timely service, efficient project management
Five Star Roofing and Property Services stands out for its commitment to customer communication and efficient project execution, with many reviews highlighting how quickly work is completed without sacrificing quality. While there are some concerns about post-service follow-up, the overall positive feedback demonstrates a high level of competence and customer care, placing this business favorably within the roofing contractor category in Richardson.
What reviewers consistently mention
Multiple customers highlight the effectiveness of communication throughout the roofing process, reporting that Jay kept them informed and answered questions promptly during the project. Notable reviews include [1, 3, 14].
Many reviews emphasize the speed and efficiency of the roofing service, with crews often completing jobs in one day and conducting thorough cleanups afterward. This is supported by positive feedback from customers [0, 9, 24].
Watch out for
Several reviewers mention issues related to timely follow-ups, indicating that while initial service was satisfactory, managing post-job communications sometimes fell short. Reviews highlighting this include [17, 26].
A few customers expressed concerns regarding the thoroughness of inspections after job completion, stating that clarity on follow-up processes could improve. Specific mentions can be found in [12, 41].
Rushing Roofing & Contracting LLC
Best for: Insurance assistance, efficient roof installation
Rushing Roofing & Contracting LLC is distinguished by its comprehensive support throughout the roofing process, particularly its assistance with insurance claims, which many customers found invaluable. The team's professionalism, efficient work practices, and attention to detail garner high praise. While some reports of long wait times and aggressive sales tactics exist in the broader roofing market, Rushing Roofing is frequently noted for their integrity and customer focus, making them a preferred choice for many homeowners.
What reviewers consistently mention
Several reviewers note that Rushing Roofing & Contracting LLC provides thorough guidance through insurance claims, making the process less stressful. Customers appreciate the team's assistance, especially in explaining complex details and managing communications with the insurer. This level of support is highlighted in reviews such as [9] and [40].
Multiple customers describe the professionalism and efficiency of the crew during the roof installation process. Reviews emphasize organized teams that arrive on time and perform their work with attention to detail, as seen in [27] and [57].
Watch out for
A few reviewers mention concerns about aggressive door-to-door sales tactics in the roofing industry and express skepticism towards unsolicited offers. However, they describe Rushing Roofing as honest and not pushy, which contrasts with their prior experiences, highlighted in reviews [41] and [51].
Some customers experienced long wait times for follow-ups related to scheduling, as mentioned in reviews [19] and [25]. While service quality is praised, these delays created some frustration among consumers.
Texas Roofing Project
Best for: Quick service, effective communication
Texas Roofing Project stands out for its strong communication and quick project completions, which are often highlighted by numerous customers. Many reviewers appreciate the company's ability to navigate insurance claims effectively, adding to the service's value. While there are minor concerns regarding initial communication and interior cleanliness during work, the overwhelmingly positive feedback on project execution ensures high satisfaction among clients.
What reviewers consistently mention
Several reviewers highlight effective communication throughout the roofing process, noting responsiveness and clarity in interaction with both the team and clients.
Many customers mention the quick turnaround for roofing projects, often completing jobs in under a day, helping clients avoid delays in selling or moving into homes.
Watch out for
A few reviewers express concerns regarding communication inconsistencies at the beginning of the project, which caused initial delays before work commenced.
Some customers suggest improvements for indoor work practices, specifically recommending that crews use shoe covers to maintain cleanliness inside the home.
Perry & Sons Roofers LLC
Best for: fast response to roofing emergencies, efficient installations
Perry & Sons Roofers LLC is noted for their clear communication and effective project management, which stands out in customer feedback. Reviewers value the professional demeanor and efficiency of their crews, who consistently complete jobs in a timely manner. Additionally, their proactive approach in handling insurance claims is highlighted, though minor cleanup and pricing clarity issues have been observed by some customers.
What reviewers consistently mention
Multiple customers report that the communication throughout projects is clear and effective, with staff available to answer questions quickly.
Several reviewers highlight the efficiency and skill of the installation crews, noting projects are often completed within a short timeframe without sacrificing quality.
Watch out for
A few customers mention minor cleanup issues after the work was finished, specifically leftover materials like nails.
Some reviewers felt the pricing could have been better explained, particularly in cases involving additional repairs or materials.
HomePro Roofing and Restoration
Best for: Efficient service and strong customer support.
HomePro Roofing and Restoration stands out for its strong focus on customer support and professionalism. Many customers appreciate the guidance provided through complex insurance claims and the efficiency of service with most roof replacements completed in just one day. However, some mixed feedback regarding post-job follow-up and insurance claim challenges may present potential drawbacks when considering overall service reliability.
What reviewers consistently mention
Several reviewers highlight the professionalism and responsiveness of staff, specifically mentioning individuals like Mandy, Tarah, and Darrel. Customers feel well-informed throughout the process and appreciated the clear communication.
Multiple reviewers note the efficiency of HomePro, with many stating that roof replacements were completed in one day, and that clean-up was thorough after the work was finished.
Watch out for
A few reviewers express dissatisfaction with the handling of insurance claims, mentioning that they faced difficulties with approvals and the process took longer than expected despite HomePro's efforts.
Some customers mention a lack of follow-up or communication after the job was completed, leading to concerns about post-service support.
A small number of customers reported mixed experiences with the quality of work or issues arising after the job was completed, suggesting inconsistency.
New Elite Roofing
Best for: Quick inspections, honest assessments
New Elite Roofing is recognized for its prompt response times and honest assessments, which resonate positively with many customers seeking timely and reliable service. Ivan's reputation for providing straightforward advice without upselling unnecessary work helps build trust. However, challenges in scheduling and communication persist, indicating areas for improvement. This blend of strengths and weaknesses shapes their standing in the local roofing market.
What reviewers consistently mention
Several reviewers highlight Ivan's promptness, often mentioning same-day responses for inspections and repairs, which helps address urgent roofing needs quickly.
Many customers appreciate the honest advice given by Ivan, with several noting he recommended repairs instead of unnecessary replacements, which builds trust in his services.
Watch out for
Multiple customers report issues with scheduling, specifically mentioning experiences of no-shows for appointments, which can lead to frustration and delays in service.
A few reviewers expressed dissatisfaction with communication, stating that responses were lacking during critical times, impacting their overall experience.
Some clients experienced delays in service or project completion, feeling that timelines could improve to better meet their expectations.
Apex Construction Group
Best for: Efficient installations, insurance assistance
Apex Construction Group distinguishes itself through strong emphasis on customer support, particularly in navigating the often complex insurance claim process. Reviewers frequently note the quick turnaround time for roof replacements, which are often completed within a day. However, some feedback indicates potential areas for improvement in post-project cleanup and occasional communication delays. Overall, Apex's commitment to quality and efficiency makes it a reliable choice for roofing needs in Richardson.
What reviewers consistently mention
Several reviewers highlight Apex Construction Group's expertise in navigating the insurance claim process, making it easier for customers to receive coverage for their roof replacements.
Multiple customers appreciate the punctuality and efficiency of the crews, noting that roof replacements were often completed in a single day, minimizing disruption.
Watch out for
Some reviewers express concerns regarding communication delays at times, indicating that while service is generally prompt, there can be occasional lapses.
A few customers mention dissatisfaction with cleanup after the project, citing that not all debris was removed post-installation, which could be an area for improvement.
Pro Exteriors, LLC
Best for: Insurance claims, professional communication
Pro Exteriors, LLC distinguishes itself through effective customer communication and knowledgeable staff who assist clients with insurance claims. Reviewers frequently mention the professionalism of team members and their ability to provide timely updates. While many customers express high satisfaction with the work done, occasional concerns about material quality and scheduling have been noted. Overall, their approach to customer service and project management makes them a reliable choice in a competitive market.
What reviewers consistently mention
Several reviewers highlight the effective communication throughout the roofing process, describing prompt responses and thorough explanations of procedures and options.
Multiple customers appreciate the professionalism and knowledge of the staff, noting that team members like Chandler and Miguel were particularly helpful during the insurance claim process.
Watch out for
Several customers report concerns about the quality of materials used, citing instances of gravel from shingles clogging gutters following a roof installation.
A few reviewers expressed frustration regarding scheduling and follow-ups, indicating a lack of timeliness in responses after initial contact.
Some customers noted unexpected issues, such as damage from previous repairs by other contractors that required additional attention from Pro Exteriors.
Cabrera Brothers Roofing LLC
Best for: Fast response after storm damage; clear communication
Cabrera Brothers Roofing LLC is distinguished by their quick responsiveness, particularly after storm damage, as noted by multiple customers who appreciated the rapid initial inspections and scheduling. Reviewers often comment on the effective communication style of the team, who provide regular updates and thorough explanations throughout the process. However, some patterns in pricing transparency and potential scheduling delays suggest areas for improvement, particularly during peak demand times.
What reviewers consistently mention
Multiple customers highlight effective communication throughout projects, with regular updates on progress and immediate responses to questions or concerns. Reviewers appreciated the proactive communication style, which helped them feel informed and involved in the roofing process.
Several reviewers mention the team's quick response times, especially after severe weather events. This includes timely inspections and scheduling repairs, often within a day of the initial call, which several customers found reassuring during stressful roofing emergencies.
Watch out for
Some reviewers noted concerns with pricing clarity. Instances where customers felt uncertain about costs or additional charges emerged, suggesting a need for more upfront transparency in estimates and agreements.
A few customers experienced delays in scheduling repairs, especially during busy seasons after major storms. While the work was generally completed quickly once scheduled, wait times for initial appointments were a recurring theme.
360 Innovations Roofing | Richardson TX Roofing Pros
Best for: Fast roofing repairs, insurance claim assistance
360 Innovations Roofing stands out for its quick turnaround on roofing repairs and positive communication during the insurance process. However, notable concerns about customer service and warranty validity temper its appeal, suggesting potential clients should clarify these issues before engagement.
What reviewers consistently mention
Multiple customers highlight punctuality and quick response times, noting prompt scheduling for roof repairs and inspections.
Several reviewers appreciate the professionalism and thorough communication from staff, particularly in guiding clients through insurance claims and project updates.
Watch out for
Numerous reviews detail severe dissatisfaction with customer service, including lack of timeliness and unprofessional behavior from management.
Several customers experienced issues with warranty claims and the validity of receipts, indicating problems with project completion and financial follow-through.
CPR Roofing & General Contractors
Best for: Fast installation, thorough communication
CPR Roofing & General Contractors stands out for its efficient project completion and strong communication, as many customers appreciate how the team handled the roofing process from start to finish. However, concerns about accountability and unresolved post-installation issues have been noted, suggesting a need for continued improvement in customer service after the project is finished. Overall, the company is recommended for quick and professional roofing solutions.
What reviewers consistently mention
Several reviewers mention efficient project completion, often noting that roofs were installed within one day or less, contributing to a smooth experience.
Many customers highlight strong communication throughout the process, particularly from project managers like Jhay and Marcos, who explained each step and kept clients informed.
Watch out for
Multiple customers report dissatisfaction regarding post-installation service, particularly concerning unresolved issues with roof leaks and warranty claims.
Several reviewers express concerns about inconsistency in accountability from the company following installation, indicating that some issues required follow-up by project managers who are no longer with the company.
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