Best Plumbers in Prosper
Reviews read through Aug 5, 2026 · Scored Aug 28, 2026 · 5 scored · 5 analyzed · 330 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 5 plumbers in Prosper and have read 330 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Crown Plumbing Service | 88.1 | 4.9★ 947 | |
| 2 | Porpoise Plumbing, LLC. | 85.6 | 5.0★ 374 | |
| 3 | Trusted Plumber of Prosper | 81.4 | 5.0★ 22 | |
| 4 | Genzel Plumbing Company | 66.6 | 5.0★ 11 | |
| 5 | The Prosper Plumber | 62.5 | 4.9★ 53 |
Crown Plumbing Service
Best for: Reliable service, punctuality, professional communication
Crown Plumbing Service is noted for its reliable and prompt service, with technicians who arrive on time and communicate effectively. Many customers appreciate the professionalism and friendliness of the staff, contributing to a high level of customer satisfaction. However, concerns about pricing practices and diagnosis effectiveness indicate areas where the business could improve to enhance overall client trust. This mix of strengths and weaknesses defines their reputation in the Prosper region.
What reviewers consistently mention
Several reviewers note that technicians consistently arrive on time and are well-prepared for the job, contributing to a positive customer experience.
Multiple customers report that the technicians are professional, friendly, and able to clearly explain issues and solutions, enhancing overall satisfaction.
Watch out for
Several reviewers express concern about misleading pricing practices, specifically regarding quoted fees that differ significantly from final charges.
A few customers mention frustrations with service follow-ups, including delays or additional unexpected visits that detracted from their experience.
Some customers report dissatisfaction with the effectiveness of initial diagnoses and repair solutions, noting that issues were not resolved as hoped on the first attempt.
Porpoise Plumbing, LLC.
Best for: Dependable service, knowledgeable plumbers
Porpoise Plumbing stands out for its reliable and prompt service, with many reviews indicating same-day response times for plumbing needs. Customers frequently mention the professionalism and expertise of Robert and his team, along with their commitment to clear communication. Despite occasional complaints about pricing and scheduling, the overall sentiment reflects satisfaction with service quality and customer interactions.
What reviewers consistently mention
Several reviewers describe Porpoise Plumbing as reliable, noting prompt service and quick resolutions to plumbing issues. Customers appreciate that the company often completes work on the same day as a call.
Multiple customers highlight the professionalism and knowledge of the plumbers, particularly Robert, who is recognized for his thorough explanations and courteous demeanor during service visits.
Watch out for
Several reviewers express dissatisfaction with perceived pricing issues, mentioning unexpected charges that were higher than initially quoted.
A few customers report challenges with communication, specifically regarding scheduling or follow-ups, leading to frustration in getting timely service.
Trusted Plumber of Prosper
Best for: quick repairs and reliable service
Trusted Plumber of Prosper stands out for its consistent reliability and effectiveness in resolving plumbing issues promptly. Review patterns indicate strong customer satisfaction, particularly for services like clogged toilets and water heater repairs. The absence of negative feedback supports a strong overall reputation, making this business a solid choice for residents in need of plumbing solutions.
What reviewers consistently mention
Multiple customers note the reliability of the service provided by Trusted Plumber of Prosper.
Several reviewers highlight the effectiveness in resolving issues quickly, such as clogged toilets and water heater problems.
Genzel Plumbing Company
Best for: Prompt response, friendly service
Genzel Plumbing Company consistently receives positive feedback for its quick response times and friendly, professional service. Reviewers appreciate the effective communication from staff and the care taken during plumbing work, contributing to a strong reputation in the local community. The absence of common complaints indicates a reliable choice for homeowners in need of plumbing services.
What reviewers consistently mention
Several reviewers highlight the prompt arrival of technicians, with one noting a response time of less than an hour for urgent plumbing issues.
Multiple customers describe the staff as friendly and professional, emphasizing the quality of customer service during interactions.
The Prosper Plumber
Best for: Urgent plumbing repairs, clear communication
Kris from The Prosper Plumber is recognized for his attentiveness and commitment to quality service, often addressing customer needs promptly and effectively. His approachable nature and professionalism garner praise, making him a reliable option for plumbing needs in Prosper. While certain complaints regarding service quality exist, the overall positive feedback emphasizes trust and satisfaction.
What reviewers consistently mention
Several reviewers highlight Kris's reliable communication and prompt service, often mentioning same-day appointments and quick response times for urgent issues.
Numerous customers describe Kris as knowledgeable and helpful, frequently noting that he explains plumbing issues clearly and offers valuable advice on maintenance.
Watch out for
A few reviewers report negative experiences, including claims of poor workmanship and unresponsiveness, describing issues with the quality of repairs and customer service.
Several customers mention dissatisfaction with the cost of services, citing a lack of clarity regarding charges after service completion.
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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