Best Flooring Contractors in Keller
Reviews read through Aug 10, 2026 · Scored Aug 10, 2026 · 5 scored · 4 analyzed · 256 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 5 flooring contractors in Keller and have read 256 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Keller Design Floors | 71.7 | 4.8★ 271 | |
| 2 | Smallcrete | 67.2 | 5.0★ 10 | |
| 3 | Texas Designer Flooring | 66.4 | 5.0★ 10 | |
| 4 | Century Floors | 63.7 | 4.7★ 111 | |
| 5 | Legacy Flooring Solutions, LLC | 51.7 | ★ 0 |
Keller Design Floors
Best for: Knowledgeable staff, professional installers
Keller Design Floors stands out for its knowledgeable staff and professional installation crews, making the process smooth for many customers. However, some reviewers report issues with customer service and installation quality, indicating variability in experience. This trade-off suggests potential strengths in installation while cautioning about the need for diligent oversight post-project.
What reviewers consistently mention
Several reviewers praise the professionalism of the installation crews, noting their respect for property and attention to detail during the installation process.
Multiple customers highlight the knowledge and helpfulness of the staff in guiding them through product selections and installation processes.
Watch out for
Several reviewers express frustrations with poor customer service, including difficulties with communication and lack of follow-up on issues.
Multiple customers reported issues with the quality of the installation, such as uneven floors and unresponsive service for repairs after installation.
Smallcrete
Best for: Detailed epoxy and polished concrete work
Smallcrete stands out for its focus on quality and meticulous workmanship, as noted by several reviewers. Customers appreciate the team's dedication, punctuality, and ability to creatively solve project challenges. Despite some concerns regarding unforeseen issues and communication, overall experiences indicate a strong level of customer satisfaction and successful project outcomes.
What reviewers consistently mention
Several reviewers highlight the team's commitment to quality and attention to detail, noting that they took extra time to ensure a thorough job on various flooring projects.
Multiple customers mention the punctuality and professionalism of Bill and Chris, describing them as consistently on time and hardworking throughout the project duration.
Watch out for
A few reviewers express concerns about unexpected challenges that arose during projects, suggesting that while the team handles issues well, these can add to project time.
While most feedback is positive, one mention indicates that communication may vary depending on circumstances, leading to occasional misunderstandings.
Texas Designer Flooring
Best for: Personalized service, smooth installation process
Texas Designer Flooring stands out for its focus on customer care and personalized service, primarily led by Melissa Bigelow. Reviewers consistently commend her extensive knowledge and ability to simplify the flooring process. While the reviews are overwhelmingly positive and express great satisfaction, no significant complaints were noted. Customers appreciate the seamless experience, from initial consultation to installation, supported by a dedicated team.
What reviewers consistently mention
Several reviewers highlight the ease of the flooring process, noting that from consultation to installation, everything went smoothly.
Multiple customers appreciate Melissa's extensive knowledge and helpfulness throughout the project, as well as her ability to provide personalized design suggestions.
Century Floors
Best for: Quality installation, attentive staff
Century Floors is characterized by a mix of commendable installation quality and knowledgeable staff, often highlighted by customers. While many reviews praise the professionalism and attention to detail, there are significant comments on customer service issues and inconsistent product quality. This duality makes it important for potential clients to evaluate their specific needs against the feedback provided.
What reviewers consistently mention
Several reviewers report a positive experience with the professionalism and friendliness of the installation crew, citing their attention to detail and cleanliness on the job site. Specific mentions of courteous and professional conduct come from reviews [5], [6], [15], and [41].
Multiple customers appreciate the knowledge and helpfulness of staff, particularly Jordan, who assisted in selecting appropriate flooring materials and provided thorough communication throughout the process. Reviews [8], [10], [22], and [54] highlight this aspect.
Watch out for
Several reviewers express dissatisfaction with customer service, noting issues like unresponsive or short-tempered communication when raising concerns about their projects. Complaints appear in reviews [0], [1], [2], and [3].
Some customers mention quality concerns with the flooring installation, reporting problems such as uneven floors and improperly applied materials, leading to substantial repairs. This sentiment is shared in reviews [1], [3], and [4].
Legacy Flooring Solutions, LLC
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Ranked on the DFW Pros scoring method. Every strength and caution above is supported by at least two separate reviews, and you can expand any of them to read the source.
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