Best Roofing Contractors in Hurst
Reviews read through Aug 20, 2026 · Scored Aug 28, 2026 · 8 scored · 8 analyzed · 407 reviews read
Methodology and editorial standards by Brad Williams. How we score
We track 8 roofing contractors in Hurst and have read 407 of their reviews. They are ranked below on what customers actually wrote, not on star ratings alone.
| # | Business | Score | Rating | Best for |
|---|---|---|---|---|
| 1 | Texas Direct Roofing & Construction | 88.5 | 4.9★ 472 | |
| 2 | Alexander and Sons Roofing | 85.2 | 5.0★ 96 | |
| 3 | HAIL2NAIL Contracting | 77.5 | 5.0★ 82 | |
| 4 | TM Roofing & Construction Group | 77.1 | 5.0★ 38 | |
| 5 | Matrix Roofing | 75.1 | 5.0★ 13 | |
| 6 | Straight Up Roofing and Construction TX | 69.7 | 5.0★ 15 | |
| 7 | CGJ Roofing | 67.0 | 5.0★ 30 | |
| 8 | FairClaims Roofing & Construction | 59.5 | 5.0★ 10 |
Texas Direct Roofing & Construction
Best for: Insurance claims assistance, clear communication
Texas Direct Roofing & Construction is well-regarded for its strong communication and support throughout the roofing process, especially in handling insurance claims. This focus on customer service makes the experience smoother for homeowners, though there are occasional mentions of delay in project completion. Overall, the company has built a solid reputation for reliability and professionalism.
What reviewers consistently mention
Several reviewers highlight the thorough communication throughout the roofing process, mentioning that project managers kept them informed at every step, which added to their overall satisfaction.
Multiple customers express appreciation for the staff's assistance with insurance claims, noting that they helped navigate the process and worked directly with insurance adjusters to ensure coverage.
Watch out for
Some reviewers mentioned delays in project timelines, with a few noting that complications arose which slowed down progress, although the final results were satisfactory.
Several customers reported concerns over pressure during the initial sales process, indicating it was an issue for some, though those experiences were not universally shared.
Alexander and Sons Roofing
Best for: FAST RESPONSE, thorough communication
Alexander and Sons Roofing stands out due to its speedy response times and strong communication, which many customers appreciate during urgent repair situations. Review patterns indicate that the owner, Justin, and his team are highly regarded for their professionalism and thorough approach. However, there are occasional mentions of minor cleanup issues and scheduling delays, indicating some room for improvement.
What reviewers consistently mention
Multiple customers note that Alexander and Sons Roofing provides swift responses and quick turnaround times, often completing projects within 48 hours of initial contact.
Several reviewers highlight the professionalism and thorough communication displayed by the owner and crew throughout the roofing process.
Watch out for
A few customers express concerns about minor debris left behind after the job, suggesting that cleanup could be better.
Some reviewers mention delays or miscommunications regarding scheduling, indicating that while service is generally responsive, there can be hiccups in timing.
HAIL2NAIL Contracting
Best for: Experienced supervision, insurance claim assistance
HAIL2NAIL Contracting stands out due to the hands-on supervision provided by owner Nisar Ahmed throughout projects. Reviewers appreciate his knowledge and transparency, especially regarding insurance claims, which simplifies the process for customers. While most reviews are overwhelmingly positive, some express concerns over project delays. Overall, the dedication to quality workmanship and customer communication positions HAIL2NAIL as a trusted option for roofing services.
What reviewers consistently mention
Several reviewers highlight the owner's extensive involvement during projects, noting that Mr. Nisar Ahmed supervises the work from start to finish, ensuring quality and communication throughout the process.
Many users commend HAIL2NAIL for their transparent and knowledgeable assistance with insurance claims. Reviewers mention the owner's help in navigating paperwork and coordinating inspections as a valuable service.
Watch out for
A few customers report delays during the project timeline or express a desire for quicker completion once work began.
Multiple reviews indicate dissatisfaction regarding pricing complaints or concerns about subcontractor performance on site.
TM Roofing & Construction Group
Best for: Insurance claim assistance, attention to detail
TM Roofing & Construction Group stands out for its strong customer advocacy in navigating insurance claims, highlighted by multiple reviewers who detail successful resolutions in obtaining coverage for repairs. The company's commitment to attention to detail is consistently acknowledged, with customers appreciating thorough cleanup and protection of their properties. While minor issues with initial communication have been noted, the overall customer experience is overwhelmingly positive, reflecting high-quality service and reliability.
What reviewers consistently mention
Multiple customers report that TM Roofing & Construction Group efficiently handles insurance claims, effectively advocating for full coverage on repairs.
Several reviewers describe the team's attention to detail during both the installation and cleanup processes, ensuring properties are well-protected.
Watch out for
Some customers mention minor hiccups related to communication during the project, which can create uncertainty about timelines.
A few reviewers noted dissatisfaction with initial responses from staff before job acceptance, indicating some inconsistency in communication.
Matrix Roofing
Best for: Easy quoting, clear communication, quick responses
Matrix Roofing stands out for its strong emphasis on communication and transparency throughout the roofing process. Customers consistently report a hassle-free quoting experience and responsive service, which contributes significantly to their overall positive sentiments. While there are no noted complaints among reviewers, the high levels of satisfaction with quotes and communication make Matrix Roofing a recommended choice.
What reviewers consistently mention
Several reviewers highlight the effective communication from Matrix Roofing throughout the roofing process. Customers appreciate being kept informed about project developments and timelines.
Multiple customers note that the quoting process is straightforward and more affordable compared to other companies. Reviewers express satisfaction with the ease of obtaining a quote.
Straight Up Roofing and Construction TX
Best for: Trustworthy service, prompt inspections, personalized care
Straight Up Roofing and Construction is distinguished by its commitment to honest, personalized service and quick response times. Customers consistently praise Mike’s thorough inspections and clear communications, noting the supportive atmosphere he fosters. While some reviewers mention minor scheduling issues, the overall sentiment reflects high customer satisfaction and readiness to recommend the company for roofing needs.
What reviewers consistently mention
Multiple customers highlight Mike's thoroughness in inspections and repairs, noting his promptness and detailed explanations about necessary work.
Several reviewers appreciate the personalized service and honesty provided by Mike and his team, describing the experience as family-like and trustworthy.
Watch out for
Some customers experienced delays in the completion of certain projects, which affected their overall satisfaction.
A few reviewers mentioned issues with communication regarding scheduling, leading to confusion about appointment times.
CGJ Roofing
Best for: Clear communication, efficient project completion
CGJ Roofing stands out for its consistent emphasis on clear communication and efficient project execution. Reviews frequently highlight the team's responsiveness and attention to detail throughout the roofing process, from inspection through to cleanup. The company’s ability to navigate insurance claims for clients further distinguishes it in a competitive market. While instances of minor follow-up issues are noted, the overwhelming positive experiences regarding timely and quality work contribute to its strong reputation.
What reviewers consistently mention
CGJ Roofing is noted for its clear communication throughout all project phases. Multiple customers highlight the team's responsiveness and detail-oriented guidance from initial inspection to final cleanup.
Several reviewers emphasize the efficiency of CGJ Roofing's work, mentioning timely project completion and minimal disruption at their properties. Many noted that their roofs were completed within a day and left clean afterward.
Watch out for
Some customers noted challenges with the insurance claims process, including delays or complications that required additional follow-up with CGJ Roofing.
A few reviewers mentioned issues with minor repairs needing additional attention after the initial visit, suggesting possible oversight during the repair process.
FairClaims Roofing & Construction
Best for: Insurance claims assistance, timely project completion
FairClaims Roofing & Construction stands out for its clear communication and support during the insurance claims process. Reviewers appreciate the thoroughness of staff, particularly Bruce and Paul, who are frequently mentioned for guiding customers through each step of the roofing project. While most reviews are positive, some customers experienced delays in follow-up communications, which could affect customer satisfaction under certain circumstances.
What reviewers consistently mention
Several reviewers highlight that Bruce and Paul effectively walked them through the roofing process, addressing concerns and coordinating with insurance companies throughout.
Multiple customers note timely completion of roofing jobs, often mentioning that work was done as scheduled and to a high standard.
Watch out for
A few reviewers mention a lack of responsiveness after initial communication, indicating potential delays in follow-up actions.
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