How often should I schedule AC maintenance?

It is advisable to have AC maintenance at least once a year, typically in spring before the summer season.

What is the average lifespan of an AC system?

In Dallas, well-maintained units can last approximately 13 to 15 years when serviced by a licensed HVAC contractor.

Do you provide regular services for AC and heating systems?

Regular AC and heater services are available, including a Comfort Club program that offers benefits for year-round system maintenance.

Washburn Air

Name: Washburn Air
Address: 1785 TX-26, Grapevine, TX 76051, Grapevine, TX, US
Telephone: +1972-226-7485

Reviews read through Jul 15, 2026 · Scored Aug 11, 2026 · 113 reviews read

1785 TX-26, Grapevine, TX 76051

972-226-7485

Visit Website

67.8

DFW Pros score

4.9★ 174 reviews113 read in full

Best for: Emergency HVAC repairs, reliable technicians

Listing details verified 6 days ago.

Washburn Air is recognized for its quick response times in emergencies and the professionalism of its technicians, providing timely and respectful service. However, patterns of high service costs and customer service challenges suggest potential areas for improvement. Overall, the blend of prompt service and technician quality offers a reasonable choice for HVAC needs in Grapevine.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Grapevine

What reviewers consistently mention

Several reviewers cite quick response times for HVAC emergencies, with many stating technicians arrived the same day or within a few hours of the call.
Multiple customers highlight the professionalism of technicians, mentioning their courteous behavior, clear explanations, and respect for the home during service calls.

Watch out for

Numerous reviewers express concerns about high service costs or being charged for unnecessary repairs, with some believing they were overcharged for work performed.
Several reviews point out issues with customer service, specifically mentioning that some technicians did not back up their work or solutions effectively.

How the reviews break down

4.9★ average from 174 Google reviews

5★
164 94%
4★
4 2%
3★
1 1%
2★
0 0%
1★
5 3%

Low ratings are rare here — 3% of reviews are one or two stars.

Washburn Air provides HVAC services with a focus on courteous and professional staff. They offer quick diagnosis and thermostat repair, ensuring customer comfort through clean and punctual work.

Services offered by Washburn Air

Air Conditioning Repair Service: Experienced technicians diagnose and repair a variety of air conditioning systems to restore cooling efficiency.
Air Conditioning Contractor: Offers installation and maintenance services for a wide range of air conditioning units to ensure optimal performance.
Air Duct Cleaning Service: Provides thorough cleaning of air ducts to improve indoor air quality and enhance HVAC efficiency.
Furnace Repair Service: Specializes in diagnosing and repairing furnaces to maintain effective heating during colder months.
Heating Contractor: Offers installation and maintenance services for heating systems to ensure reliable warmth throughout the year.
HVAC Contractor: Delivers a comprehensive range of HVAC services, including installation, repair, and maintenance for both heating and cooling systems.