Are environmentally-friendly pest control services available?

Yes, pest control professionals can offer environmentally-friendly services that effectively address pest issues while minimizing harm to the ecosystem.

Are modern pest control methods safe for families and pets?

Yes, current pest control techniques are designed to be safe for both people and pets while effectively targeting pests.

Do I need to be home during pest control services?

Whether a homeowner needs to be present depends on the type of service. For general pest and termite control, it is usually not necessary, but for services like rodent removal, presence may be required.

Why are store-bought pest control products often ineffective?

Store-bought solutions can lead to misuse and unintended consequences, making pest issues worse. Professional services are tailored to address specific problems and include cleanup of pest-related hazards.

Urbanex Pest Control

Name: Urbanex Pest Control
Address: 12900 Valley Branch Ln #404, Farmers Branch, TX 75234, Farmers Branch, TX, US
Telephone: +1469-397-4797

Reviews read through Aug 8, 2026 · Scored Aug 12, 2026 · 124 reviews read

12900 Valley Branch Ln #404, Farmers Branch, TX 75234

469-397-4797

Visit Website

76.9

DFW Pros score

4.9★ 7,011 reviews124 read in full

Best for: Thorough service, professional technicians

Listing details verified 4 days ago.

Urbanex Pest Control is recognized for its professional technicians who deliver thorough pest control services. Reviewers appreciate detailed explanations and effective communication regarding service. However, the company faces challenges related to service consistency and customer service issues, particularly regarding cancellation policies. This duality may influence customer experiences and decisions.

Ranked in: Best Pest Control in DFW

What reviewers consistently mention

Several customers highlight the professionalism and thoroughness of technicians, specifically mentioning their attention to detail and effective pest control methods.
Multiple reviewers note positive experiences regarding communication, with technicians often providing updates on arrival times and detailed explanations of services performed.

Watch out for

Several reviewers express dissatisfaction with Urbanex's cancellation policies, indicating difficulties in canceling services and unexpected charges after cancellation.
Some customers report notable service inconsistencies, including unfulfilled promises regarding pest control guarantees and unsatisfactory service quality after personnel changes.

How the reviews break down

4.9★ average from 7,011 Google reviews

5★
6,780 97%
4★
73 1%
3★
16 0%
2★
16 0%
1★
126 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Urbanex Pest Control offers thorough pest management services, including home treatments, wasp nest removal, and spider control. The staff is noted for their politeness and responsiveness to customer concerns.

Services offered by Urbanex Pest Control

Pest Control Service: This service addresses various pest issues for both residential and commercial properties, utilizing experienced technicians to implement effective solutions.

On-site service available

Wheelchair accessible parking

Appointment required