Ugly Dog Heating & Cooling

Name: Ugly Dog Heating & Cooling
Address: 3331 Towerwood Dr #305, Farmers Branch, TX 75234, Farmers Branch, TX, US
Telephone: +1214-845-9364

Reviews read through Jul 30, 2026 · Scored Aug 11, 2026 · 40 reviews read

3331 Towerwood Dr #305, Farmers Branch, TX 75234

214-845-9364

Visit Website

76.0

DFW Pros score

5.0★ 57 reviews40 read in full

Best for: Emergency HVAC repair, knowledgeable technicians

Listing details verified 5 days ago.

Ugly Dog Heating & Cooling stands out for its prompt and reliable service, with many reviewers emphasizing quick response times for emergencies. Technicians, particularly Russell, receive consistent praise for their expertise and transparency, making clear communication a notable strength. While there are minor concerns about follow-up and appointment clarity, the overall customer sentiment leans heavily positive, reinforcing this business's reputation in the HVAC community.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Farmers Branch

What reviewers consistently mention

Several reviewers mention prompt service, often citing same-day responses or next-day appointments for HVAC issues. This quick response is highlighted, especially during emergencies.
Many customers describe the technicians as knowledgeable and professional, particularly praising Russell for his ability to explain issues clearly and provide effective solutions without upselling.

Watch out for

A few reviewers noted that while the overall service was satisfactory, there were occasional instances of miscommunications regarding appointment timings or service expectations.
Some feedback indicates that a few customers felt the follow-up on certain repairs could have been better, suggesting room for improvement in after-service communication.

How the reviews break down

5.0★ average from 57 Google reviews

5★
56 98%
4★
1 2%
3★
0 0%
2★
0 0%
1★
0 0%

Low ratings are rare here — 0% of reviews are one or two stars.

Services offered by Ugly Dog Heating & Cooling

Air Conditioning Contractor: This business specializes in the installation and maintenance of residential air conditioning systems, ensuring optimal performance and comfort.
Air Conditioning Repair Service: They provide repair services for residential air conditioning units, addressing various issues to restore functionality efficiently.
Air Conditioning System Supplier: The company supplies a range of residential air conditioning systems, catering to different needs and preferences.
Heating Contractor: They offer installation and maintenance services for residential heating systems, focusing on reliability and efficiency.
HVAC Contractor: This contractor provides comprehensive HVAC services, including installation, maintenance, and repair of heating and cooling systems for homes.