TROPHY, REALTORS
Reviews read through Aug 15, 2025 · Scored Aug 28, 2026 · 30 reviews read
Listing details verified 7 days ago.
Trophy, REALTORS stands out for its knowledgeable agents, specifically Mendy Whitehead and Vicki Navarre, who receive considerable praise from clients for their expertise and support. However, the company faces criticisms related to service consistency and communication issues, which can detract from overall customer experiences. This creates a mixed impression, where effective agents are paired with operational shortcomings.
What reviewers consistently mention
Several reviewers find Mendy Whitehead knowledgeable about the real estate market, both locally and in the broader Fort Worth-Dallas area. They appreciate her expertise in managing rental properties and providing helpful recommendations.
Many reviews highlight Vicki Navarre's professionalism and responsiveness throughout the buying and selling process. Customers express satisfaction with her willingness to address all questions and support their needs as clients.
Watch out for
Multiple customers report poor service, specifically citing issues like unaddressed maintenance requests and lack of follow-up on repairs, contributing to negative experiences with the company.
Several reviewers mention dissatisfaction with communication from agents, noting experiences of rudeness and unprofessional conduct during interactions, leading to frustration.
How the reviews break down
4.6★ average from 34 Google reviews
- 5★29 85%
- 4★1 3%
- 3★0 0%
- 2★2 6%
- 1★2 6%
12% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by TROPHY, REALTORS
- Real Estate Agency
The agency provides a comprehensive online platform for searching homes, condos, land, and foreclosure properties, updated frequently from the official Realtor's database.
- Property Management Company
Services include managing residential properties, ensuring maintenance, tenant relations, and compliance with rental regulations.
- Online appointments
- On-site service available
- Wheelchair accessible parking
Categories
Cities
Request a quote from TROPHY, REALTORS
Not heard back within two business days? Tell us and we will chase it, and point you at other real estate agencys we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Real Estate Agencies in Dallas-Fort Worth
View All- 65.9Smart Realty & Associates4.9★ (60)
Real Estate Agency · Colleyville
Strong negotiation and client communication
- 61.8Keller Williams Realty Allen [KW Allen - Main Office]4.7★ (27)
Real Estate Agency · Allen
Community-oriented agents, supportive work environment
- 53.7Pam Terronez Properties5.0★ (1)
Real Estate Agency · Denton
Pam Terronez Properties is a real estate agency serving buyers and sellers in the North Texas area. With over 21 years of experience, the broker focuses on providing personalized service and building client relationships. The agency operates primarily by referral, emphasizing a client-centered approach.