Touchstone Roofing, LLC
Best for: Strong communication and quality craftsmanship
Touchstone Roofing stands out for its strong communication practices and thorough project execution, often noted by customers who appreciate detailed updates and quality finishes. However, there are concerns about the consistency of repairs and follow-up responsiveness. This duality presents a trade-off between effective management and potential issues with aftercare.
What reviewers consistently mention
- Several reviewers highlight the strong communication throughout the roofing process. Many customers appreciate being kept informed by their project managers, such as Chris Salinas and Loren Jacques, regarding project updates and timelines.
- Multiple customers mention the thoroughness and quality of the work performed by Touchstone Roofing. They report satisfaction with the end results, emphasizing attention to detail and professionalism from the crews and project managers.
Watch out for
- Several reviewers express concerns about the consistency of repair work, especially regarding recurring leaks after initial repairs. Some noted that the company's follow-up on issues could be lacking.
- A number of complaints revolve around delayed response times for repairs, with customers mentioning being ghosted or waiting extended periods for follow-ups on urgent issues.
Services offered by Touchstone Roofing, LLC
- Roofing Contractor
Offers a range of roofing services with a focus on professionalism and quality, backed by over a decade of industry experience.
- Veteran-owned business
- Woman-owned business
- On-site service available
- Wheelchair accessible parking
Categories
Cities
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