Touchstone Roofing, LLC
Reviews read through Jun 24, 2026 · Scored Aug 7, 2026 · 142 reviews read
Best for: Strong communication and quality craftsmanship
Listing details verified yesterday.
Touchstone Roofing stands out for its strong communication practices and thorough project execution, often noted by customers who appreciate detailed updates and quality finishes. However, there are concerns about the consistency of repairs and follow-up responsiveness. This duality presents a trade-off between effective management and potential issues with aftercare.
What reviewers consistently mention
Several reviewers highlight the strong communication throughout the roofing process. Many customers appreciate being kept informed by their project managers, such as Chris Salinas and Loren Jacques, regarding project updates and timelines.
Multiple customers mention the thoroughness and quality of the work performed by Touchstone Roofing. They report satisfaction with the end results, emphasizing attention to detail and professionalism from the crews and project managers.
Watch out for
Several reviewers express concerns about the consistency of repair work, especially regarding recurring leaks after initial repairs. Some noted that the company's follow-up on issues could be lacking.
A number of complaints revolve around delayed response times for repairs, with customers mentioning being ghosted or waiting extended periods for follow-ups on urgent issues.
How the reviews break down
5.0★ average from 420 Google reviews
- 5★414 99%
- 4★1 0%
- 3★1 0%
- 2★1 0%
- 1★3 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Touchstone Roofing, LLC
- Roofing Contractor
Offers a range of roofing services with a focus on professionalism and quality, backed by over a decade of industry experience.
- Veteran-owned business
- Woman-owned business
- On-site service available
- Wheelchair accessible parking
Categories
Cities
Where Touchstone Roofing, LLC ranks
Request a quote from Touchstone Roofing, LLC
Not heard back within two business days? Tell us and we will chase it, and point you at other roofing contractors we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Roofing Contractors in Dallas-Fort Worth
View All- 60.8Verified Roofing LLC4.8★ (17)
Roofing Contractor · Bedford
Verified Roofing LLC is a roofing contractor located in Bedford, TX, specializing in roof repair, replacement, and storm damage restoration. The company offers free roof inspections and provides services for residential and light commercial properties, including gutter installation and siding. As a GAF Master Elite Contractor, it focuses on delivering durable roofing solutions.
- 57.1Hester Roofing & Gutters Inc4.3★ (6)
Roofing Contractor · DeSoto
Hester Roofing & Gutters Inc provides a range of roofing services, including roof repair, re-roofing, maintenance programs, and complete roof overhauls. The company focuses on all phases of the roofing process, ensuring comprehensive solutions for various roofing needs.
- 87.2Elite Roofing LLC4.9★ (300)
Roofing Contractor · McKinney
Quick roof repairs, knowledgeable technicians