What should I do if I cannot reach my case manager?

Use the client service email found on the firm's website to contact the attorney handling your case. Alternatively, call the reception line and leave a message for your lawyer.

Do you offer free consultations for personal injury cases?

Yes, consultations are available at no cost, and there is no fee unless a settlement is recovered.

What types of personal injury cases does your firm handle?

The firm accepts various personal injury cases, including car wrecks, truck accidents, and premises liability cases, among others.

Can I transfer my case to another attorney if I'm not satisfied?

Yes, you can terminate your current attorney's services and request your case file to be transferred to a new lawyer.

How does your firm handle attorney fees for personal injury cases?

The firm operates on a contingency fee basis, meaning legal fees are only due if a settlement is obtained.

Thompson Law

Name: Thompson Law
Address: 375 Cedar Sage Dr Ste 285, Garland, TX 75040, Garland, TX, US
Telephone: +1469-772-9314

Reviews read through Jun 23, 2026 · Scored Aug 17, 2026 · 124 reviews read

375 Cedar Sage Dr Ste 285, Garland, TX 75040

469-772-9314

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68.9

DFW Pros score

4.9★ 167 reviews124 read in full

Best for: Personal injury claims, attentive support

Listing details verified today.

Thompson Law stands out for its strong commitment to communication and client support in personal injury cases. Reviewers frequently mention the firm's diligence in keeping clients informed and addressing their concerns, which helps mitigate the stress associated with legal processes. The balance of dedicated service is occasionally overshadowed by reports of delays and inconsistencies in professionalism, highlighting a notable trade-off between attentive support and operational efficiency.

Ranked in: Best Personal Injury Lawyers in DFW, Personal Injury Lawyers in Garland

What reviewers consistently mention

Several reviewers highlight strong communication from the Thompson Law team, expressing appreciation for being kept informed throughout the entire process of their cases.
Many clients describe the firm as attentive and supportive, noting that staff members were dedicated to their needs and available to answer questions promptly.

Watch out for

Multiple customers mention delays in case processing and communication, expressing frustration over the time taken to receive updates or checks for their cases.
Several reviewers describe experiences with staff that lacked professionalism during initial consultations, leading to a perception of disorganization.

How the reviews break down

4.9★ average from 167 Google reviews

5★
164 98%
4★
1 1%
3★
0 0%
2★
0 0%
1★
2 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Services offered by Thompson Law

Personal Injury Lawyer: The firm provides legal representation for victims of various injury accidents, including car wrecks, truck accidents, and construction incidents.

Online appointments

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

Restrooms available

Appointments recommended