What should I do about a flower violation?

Concerns regarding flower violations can be addressed by calling the office at (817)-383-0435.

Does The Heritage accept Section 8?

It is unclear if Section 8 is accepted; contacting the office for confirmation is recommended.

Are there any two-bedroom apartments available?

Availability of two-bedroom apartments is not specified; inquiries should be directed to the office.

What are the requirements for one-bedroom apartments?

Income must be three times the rent, and documentation for support animals is required. For current rates, please call the office.

The Heritage

Name: The Heritage
Address: 5501 Adams Dr, Haltom City, TX 76117, Haltom City, TX, US
Telephone: +1817-834-5270

Reviews read through Aug 18, 2026 · Scored Aug 28, 2026 · 115 reviews read

5501 Adams Dr, Haltom City, TX 76117

817-834-5270

Visit Website

62.1

DFW Pros score

4.3★ 131 reviews115 read in full

Best for: Friendly staff, clean living environment

Listing details verified 5 days ago.

The Heritage Apartments stand out for their friendly and attentive staff, with several reviews praising individuals like Annie for their customer service. Cleanliness of the property is also frequently highlighted, reflecting a commitment to maintenance. However, the business faces challenges with maintenance responsiveness, parking issues, and pest control, indicating a mixed experience for residents. This combination of strengths and weaknesses shapes its overall ranking.

Ranked in: Best Real Estate Agencies in DFW

What reviewers consistently mention

Several reviewers describe a friendly and helpful office staff, particularly highlighting employees like Annie and Emma for their customer service.
A number of reviewers mention the cleanliness of the apartments and common areas, indicating that the property is well-maintained.

Watch out for

Multiple customers report persistent issues with maintenance response times, particularly highlighting delays in fixing urgent problems like water outages.
Several reviewers express frustration with the parking situation, noting limited spaces and challenges with visitor parking permits that result in towings.
Numerous reviews complain about pest issues, including cockroach infestations, suggesting that pest control is inadequate or absent.

How the reviews break down

4.3★ average from 131 Google reviews

5★
105 80%
4★
2 2%
3★
1 1%
2★
1 1%
1★
22 17%

18% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

The Heritage focuses on real estate services, including apartment listings, office spaces, and maintenance. Additional topics include community insights and cleaning services, addressing various client needs in Haltom City.

Services offered by The Heritage

Property Management Company: This agency provides comprehensive management services for residential properties, ensuring efficient operations and tenant satisfaction.
Apartment Building: The apartment community features a selection of spacious one, two, and three-bedroom floor plans designed for comfort and convenience.

Wheelchair accessible entrance

Wheelchair accessible parking