Smallwood & Associates, PLLC
Reviews read through Oct 23, 2025 · Scored Aug 28, 2026 · 23 reviews read
Best for: Complex tax situations and personalized service
Listing details verified yesterday.
Smallwood & Associates has built a reputation for delivering knowledgeable and responsive accounting services, particularly appreciated by long-time clients and those dealing with complex tax situations. However, experiences can vary significantly, especially for smaller businesses or clients seeking transparency in pricing. This duality reflects their capacity to excel in proactive service yet face criticism regarding communication and billing practices.
What reviewers consistently mention
Several reviewers appreciate the professionalism and responsiveness of the Smallwood & Associates team, emphasizing timely communication during tax preparations and inquiries. They describe their experiences as stress-free and reassuring, often highlighting special attention to detail.
Multiple customers commend Smallwood & Associates for their deep expertise, particularly in handling complex tax situations and the value they find in personalized service and advice. Clients note that their tailored approaches significantly benefit their financial planning.
Watch out for
Multiple customers criticize Smallwood & Associates for poor communication and lack of transparency, particularly noting frustrations with pricing and responsiveness once onboarded. Some reviews indicate this led to significant stress in financial dealings.
Several reviewers report negative experiences regarding billing practices, claiming to feel overcharged and that there is a focus on larger businesses rather than individual or small clients. They express dissatisfaction with the firm's prioritization.
How the reviews break down
3.6★ average from 16 Google reviews
- 5★10 63%
- 4★0 0%
- 3★0 0%
- 2★1 6%
- 1★5 31%
38% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Smallwood & Associates, PLLC
- Certified Public Accountant
Offers a range of services including financial statement preparation, audits, and compliance with regulatory standards.
- Accountant
Provides comprehensive accounting services to assist with bookkeeping, financial reporting, and business strategy.
- Accounting Firm
Delivers a variety of tailored accounting solutions to meet the specific needs of individuals and businesses.
- Tax Consultant
Advises clients on tax strategies, regulations, and planning to optimize their tax situations.
- Tax Preparation Service
Prepares individual and business tax returns, ensuring compliance with current tax laws and maximizing deductions.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Appointments recommended
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