Simplicity Power

Reviews read through Mar 29, 2026 · Scored Aug 28, 2026 · 70 reviews read

58.5
DFW Pros score
4.4 74 reviews70 read in full

Best for: Customer service, clear communication during installation

Simplicity Power stands out for its communication and customer service, particularly through agents like Molly, who actively assist clients through the installation process. However, the company faces significant challenges with follow-up support, and there are recurring concerns regarding the performance of the solar systems installed. This trade-off between effective initial customer interaction and post-installation service could influence potential customers.

What reviewers consistently mention

  • Several reviewers highlight effective communication from staff, particularly from representatives like Molly and Odi, who provided timely updates and explanations throughout the process.

  • Several customers report that the installation crew was professional and respectful, with multiple mentions of thorough cleanup after the job was completed.

Watch out for

  • Multiple customers express frustration over poor follow-up and communication after the sale, noting that they found it difficult to get responses to their inquiries post-installation.

  • Several reviewers report issues with system performance, claiming that the systems did not generate the promised electricity, leading to ongoing electricity bills.

How the reviews break down

4.4★ average from 74 Google reviews

  • 5
    61 82%
  • 4
    2 3%
  • 3
    0 0%
  • 2
    0 0%
  • 1
    11 15%

15% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by Simplicity Power

Solar Energy Company

This company provides clean and sustainable solar energy solutions for residential and commercial properties, focusing on a simple and enjoyable transition to solar power.

Wheelchair accessible entrance
Wheelchair accessible parking
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