How quickly can you schedule service?

Appointments are typically available for same-day or next-day service. Emergency requests are prioritized for immediate response.

Do you provide emergency heating/HVAC service?

Emergency heating and HVAC services are available 24 hours a day, ensuring assistance during critical situations.

Do you service all brands of HVAC equipment?

Technicians are trained to repair and maintain all major brands and models of HVAC systems.

How often should I change my heating and cooling system’s air filter?

It is recommended to change the air filter every 30 to 60 days for optimal performance.

Is my new system covered by a warranty?

New installations come with manufacturer warranties, and extended labor warranties are also available.

Service Experts Dallas

Name: Service Experts Dallas
Address: 640 International Pkwy Ste 200, Richardson, TX 75081, Richardson, TX, US
Telephone: +1972-619-7607

Reviews read through Aug 8, 2026 · Scored Aug 28, 2026 · 141 reviews read

640 International Pkwy Ste 200, Richardson, TX 75081

972-619-7607

Visit Website

80.5

DFW Pros score

4.8★ 6,072 reviews141 read in full

Best for: Quick emergency HVAC response and thorough maintenance

Listing details verified 28 days ago.

Service Experts Dallas is recognized for its rapid response to emergency HVAC situations and the thoroughness of its maintenance services. However, customer feedback reveals significant concerns about unexpected costs and poor communication, particularly with the call center. This combination of strengths and weaknesses suggests that while the company can effectively handle urgent repairs, its overall customer experience may not meet expectations.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Richardson

What reviewers consistently mention

Several reviewers note that technicians arrive quickly for emergency HVAC issues, especially during high temperatures.
Multiple customers mention thorough service and extensive explanations provided during maintenance checks and diagnostics.

Watch out for

Several reviewers report unexpected charges, including high diagnostic fees and additional costs not mentioned upfront, leading to frustration.
Multiple customers criticize the company's responsiveness, with complaints about unreturned calls and poor communication regarding service appointments.

How the reviews break down

4.8★ average from 6,072 Google reviews

5★
5,627 93%
4★
125 2%
3★
38 1%
2★
35 1%
1★
247 4%

Low ratings are rare here — 5% of reviews are one or two stars.

Service Experts Dallas provides HVAC contracting services, focusing on thoroughness and courteous staff. Key offerings include water heater repair, thermostat installation, and HVAC maintenance.

Services offered by Service Experts Dallas

HVAC Contractor: This business provides comprehensive HVAC maintenance, installation, and repair services to ensure optimal performance and comfort.
Air Conditioning Contractor: Expertise includes the installation and maintenance of air conditioning systems to enhance indoor climate control.
Air Conditioning Repair Service: Qualified technicians offer repair services for air conditioning units to restore functionality and efficiency.
Air Conditioning System Supplier: A selection of air conditioning systems is available, catering to various residential and commercial needs.
Furnace Repair Service: This service includes diagnosing and repairing furnace issues to maintain effective heating solutions.
Heating Contractor: Services encompass the installation and maintenance of heating systems for reliable warmth in homes and businesses.
Heating Equipment Supplier: A range of heating equipment is supplied to meet diverse requirements for residential and commercial applications.
Plumber: Plumbing services include installation and repair of pipes, fixtures, and appliances to ensure proper water flow and drainage.