Septic family

Name: Septic family
Address: 545 Harrold St apt 7001, Fort Worth, TX 76107, Fort Worth, TX, US
Telephone: +1817-938-6414

Reviews read through Jul 12, 2026 · Scored Aug 14, 2026 · 107 reviews read

545 Harrold St apt 7001, Fort Worth, TX 76107

817-938-6414

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72.1

DFW Pros score

4.9★ 108 reviews107 read in full

Best for: Quick service, professional technicians

Septic Family stands out for its fast response times and professional service, making it suitable for various septic needs. The combination of prompt availability and knowledgeable technicians has earned them numerous recommendations. However, some complaints regarding scheduling and customer service indicate a potential area for improvement. Overall, they maintain a solid reputation in the Fort Worth area.

What reviewers consistently mention

Several reviewers mention fast response times, with same-day service frequently noted. Customers appreciated quick availability for urgent septic cleanings.
Many customers highlight the professionalism and thoroughness of the technicians. Reviews consistently mention knowledgeable staff who clearly explain the process.

Watch out for

Multiple customers report issues with scheduling and delays in service, with specific complaints about representatives being unresponsive or rude during follow-up.
Some reviewers express dissatisfaction with customer service, particularly over the phone. Complaints include receiving unhelpful advice about septic odors and lack of support when issues arose.

How the reviews break down

4.9★ average from 108 Google reviews

5★
105 97%
4★
0 0%
3★
0 0%
2★
0 0%
1★
3 3%

Low ratings are rare here — 3% of reviews are one or two stars.

Septic Family offers septic tank cleaning services in Fort Worth, focusing on efficiency and thoroughness. The professional team provides clear explanations and prompt responses to customer inquiries.

Services offered by Septic family

Septic System Service: Offers septic tank pumping and cleaning services, available 24/7 for emergency situations.
Janitorial Service: Provides comprehensive cleaning solutions tailored to various facilities, ensuring a hygienic environment.

LGBTQ+ friendly