Roto-Rooter Plumbing & Water Cleanup
Reviews read through Aug 2, 2026 · Scored Aug 10, 2026 · 112 reviews read
Listing details verified 9 days ago.
Roto-Rooter Plumbing & Water Cleanup is recognized for its fast response times and the professionalism of its technicians, who often provide thorough explanations during service visits. However, concerns about high pricing and customer service inconsistencies suggest that potential clients should weigh their options for both service quality and value. This balance between speed and customer satisfaction influences their overall reputation in the Dallas area.
What reviewers consistently mention
Several reviewers highlight prompt arrival times, often being able to respond quickly, even on weekends or during emergencies, which is beneficial during urgent plumbing issues.
Many customers express satisfaction with the professionalism and friendliness of the technicians, noting their ability to communicate effectively and provide thorough explanations.
Watch out for
Some customers report dissatisfaction with high pricing relative to perceived value, suggesting that certain services were expensive compared to alternatives.
Several reviewers indicate issues with the customer service experience, particularly with scheduling and communication, which can lead to frustration.
Some customers mention problems with the quality of work, including incomplete repairs or issues reoccurring shortly after service was provided.
How the reviews break down
4.8★ average from 1,101 Google reviews
- 5★1,011 92%
- 4★27 2%
- 3★16 1%
- 2★4 0%
- 1★43 4%
Low ratings are rare here — 4% of reviews are one or two stars.
Services offered by Roto-Rooter Plumbing & Water Cleanup
- Plumber
Offers a range of plumbing services including drain cleaning, water heater replacement, and toilet repairs.
- Contractor
Provides professional plumbing solutions tailored for both residential and commercial properties.
- Drainage Service
Specializes in sewer and drain cleaning to ensure proper flow and prevent blockages.
- Excavating Contractor
Handles excavation projects related to plumbing, including sewer line repairs and installations.
- Repair Service
Covers various plumbing repairs such as leaking faucets, garbage disposals, and dishwashers.
- Water Damage Restoration Service
Offers services to address water damage, ensuring thorough cleanup and restoration.
- Water Filter Supplier
Supplies water filtration systems designed to improve water quality for homes and businesses.
- Water Softening Equipment Supplier
Provides equipment to soften water, reducing mineral buildup and improving water usability.
- Water Testing Service
Conducts water testing to assess quality and safety, identifying any contaminants present.
- On-site service available
- LGBTQ+ friendly
- Accepts credit cards
Frequently Asked Questions
Categories
Cities
Where Roto-Rooter Plumbing & Water Cleanup ranks
Request a quote from Roto-Rooter Plumbing & Water Cleanup
Not heard back within two business days? Tell us and we will chase it, and point you at other plumbers we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Plumbers in Dallas-Fort Worth
View All- 86.6Legacy Plumbing5.0★ (2,184)
Plumber · Frisco
Quick response, transparent pricing, and knowledgeable technicians.
- 75.1Premier Plumbing Solutions5.0★ (60)
Plumber · Irving
Emergency plumbing needs, clear communication
- 74.4First Response Plumbing Inc.4.3★ (236)
Plumber · Mesquite
First Response Plumbing Inc. offers a range of plumbing services for both commercial and residential clients. Their expertise includes new construction, plumbing repairs, drain cleaning, water heater installation, tankless systems, and slab leak detection and repair.