RHD Primary Plumbing LLC
Reviews read through Jul 1, 2026 · Scored Aug 10, 2026 · 142 reviews read
RHD Primary Plumbing LLC stands out in the Lewisville area for its reliability and responsiveness, with multiple customers noting prompt service and thorough explanations of work done. The business is family-operated, contributing to its personalized approach. However, there are some consistent complaints regarding phone interactions that may affect initial customer experiences.
What reviewers consistently mention
Several reviewers highlight Robert's prompt response times, often arriving the same day or within hours of their call. They noted this efficiency as a strong point of the service.
Multiple customers report that Robert and Karen provide detailed explanations of the plumbing issues and solutions, ensuring customers understand the work being done.
Watch out for
Some customers experienced unprofessional phone interactions, including being hung up on or receiving unsatisfactory responses to service inquiries.
A few reviewers mentioned issues with Robert's availability, specifically stating that services requested could not be fulfilled immediately, leading to customer confusion.
There are reports of occasional difficulty in reaching the business for follow-ups, which might impact urgent plumbing needs.
How the reviews break down
4.9★ average from 177 Google reviews
- 5★173 98%
- 4★2 1%
- 3★0 0%
- 2★0 0%
- 1★2 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by RHD Primary Plumbing LLC
- Plumber
Offers a range of plumbing services, focusing on meeting customer needs and providing advice to help prevent future plumbing issues.
- Accepts credit cards
Categories
Cities
Where RHD Primary Plumbing LLC ranks
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