Retro Service Company

Name: Retro Service Company
Address: 508 W Oak St, Wylie, TX 75098, Wylie, TX, US
Telephone: +1817-345-1189

Reviews read through Jun 9, 2026 · Scored Aug 11, 2026 · 7 reviews read

508 W Oak St, Wylie, TX 75098

817-345-1189

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55.7

DFW Pros score

3.9★ 7 reviews7 read in full

Best for: Same-day service, friendly technicians

Listing details verified 17 days ago.

Retro Service Company frequently receives praise for prompt and friendly service, particularly from clients who appreciate the timely response in emergency situations. However, there are notable concerns regarding communication and pricing transparency, which suggest a need for improvement in these areas. Balancing strong customer interactions with better clarity in service costs could enhance overall customer satisfaction.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Wylie

What reviewers consistently mention

Several customers highlight prompt service, noting that technicians often respond on the same day as calls for help, resolving issues quickly.
Multiple reviewers appreciate the professionalism and friendliness of the staff, particularly mentioning Scott, who is noted for clearly explaining repairs and providing honest service.

Watch out for

A few customers express dissatisfaction with pricing transparency, indicating that service costs were not communicated in advance, leading to unexpected charges.

How the reviews break down

3.9★ average from 7 Google reviews

5★
5 71%
4★
0 0%
3★
0 0%
2★
0 0%
1★
2 29%

29% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by Retro Service Company

Heating Contractor: This service focuses on the repair and restoration of vintage heating appliances, ensuring they operate efficiently while maintaining their original aesthetics.