Are weekend appointments available?

Saturday hours are from 7:00 AM to 7:00 PM.

What financing options are offered?

Financing options are available for services, repairs, or replacements ranging from $300 to $35,000.

Do you service Trane equipment?

Service is provided for all makes and models, including Trane.

What is the cost for maintenance services?

Maintenance is priced at $75 per unit, or $150 annually for two visits.

Pretty Cool AC Heating And Refrigeration Inc

Name: Pretty Cool AC Heating And Refrigeration Inc
Address: 120 Woodhill St, Mesquite, TX 75181, Mesquite, TX, US
Telephone: +1972-825-2152

Reviews read through Jul 29, 2026 · Scored Aug 11, 2026 · 108 reviews read

120 Woodhill St, Mesquite, TX 75181

972-825-2152

Visit Website

84.5

DFW Pros score

5.0★ 300 reviews108 read in full

Best for: fast response, knowledgeable technicians

Listing details verified 9 days ago.

Pretty Cool AC Heating and Refrigeration Inc is distinguished by its rapid response times and a team of knowledgeable technicians who efficiently address HVAC issues. While many customers appreciate the quality of service and expertise, concerns about pricing and follow-up communication hinder overall satisfaction. Customers seem to value both promptness and professionalism, making this company a viable option for urgent HVAC needs despite some reported discrepancies in costs.

What reviewers consistently mention

Several reviewers report quick response times, with crews arriving within a couple of hours after the call, making them suitable for urgent HVAC needs.
Many customers describe the technicians as knowledgeable and efficient, often resolving issues promptly and clearly explaining the work carried out.

Watch out for

Several customers have raised concerns about high pricing for parts and services, mentioning discrepancies between quoted prices and competitors’ offers.
A few customers reported dissatisfaction with the effectiveness of repairs, claiming that issues reoccurred shortly after service was performed.
Some complaints mentioned being charged for service without clear explanations, raising concerns over transparency in billing.

How the reviews break down

5.0★ average from 300 Google reviews

5★
295 98%
4★
3 1%
3★
0 0%
2★
0 0%
1★
2 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Pretty Cool AC Heating And Refrigeration Inc specializes in HVAC services, focusing on efficient unit installations and maintenance. They provide informative consultations and are open to questions regarding pricing and future upgrades.

Services offered by Pretty Cool AC Heating And Refrigeration Inc

HVAC Contractor: Provides comprehensive HVAC services for both residential and commercial properties, addressing a range of heating and cooling needs.
Air Conditioning Contractor: Offers air conditioning installation, repair, and maintenance services to ensure optimal performance and comfort.
Heating Contractor: Specializes in heating system installation, repair, and maintenance, including furnaces and heat pumps, for efficient warmth.