Who is the doctor at Preferred Dermatology?

The practice is led by Marissa, who has been with the office for two years.

Do you accept Medicare?

Yes, Medicare is accepted at this office.

Does this office use Patient Fusion?

No, Patient Fusion is not used at this location.

Do you handle inner nasal skin problems?

For inner nasal issues, patients are referred to an Ears Nose and Throat Specialist.

Preferred Dermatology

Name: Preferred Dermatology
Address: 1020 W Ralph Hall Pkwy Suite 102, Rockwall, TX 75032, Rockwall, TX, US
Telephone: +1972-390-9002

Reviews read through Aug 26, 2026 · Scored Aug 28, 2026 · 123 reviews read

1020 W Ralph Hall Pkwy Suite 102, Rockwall, TX 75032

972-390-9002

Visit Website

76.5

DFW Pros score

4.7★ 421 reviews123 read in full

Best for: Thorough care with professional staff

Listing details verified 17 days ago.

Preferred Dermatology is recognized for its thorough care and professional staff, with many customers praising specific doctors for their attentiveness and the quality of patient interactions. However, the clinic faces challenges with appointment scheduling and communication, which detracts from the overall experience. Many patients value the thorough consultations and the welcoming environment created by the staff despite occasional wait time issues.

Ranked in: Best Dermatologists in DFW, Dermatologists in Rockwall

What reviewers consistently mention

Several reviewers note that the staff at Preferred Dermatology is friendly and professional, contributing to a positive experience during visits.
Many customers appreciate the thoroughness and professionalism of the doctors, particularly Dr. Hixon and Marissa Bothun, who take time to explain procedures and address concerns.

Watch out for

Multiple customers express frustration with long wait times, often citing waits of 30 to 45 minutes past their scheduled appointment time.
Several reviewers complain about poor communication regarding appointment scheduling and refill requests, indicating difficulties in contacting the office staff.

How the reviews break down

4.7★ average from 421 Google reviews

5★
370 88%
4★
22 5%
3★
7 2%
2★
6 1%
1★
16 4%

5% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Preferred Dermatology offers a range of dermatological services, focusing on patient comfort during exams and biopsies. The office staff is available to address questions and assist with insurance matters.

Services offered by Preferred Dermatology

Dermatologist: Offers expert medical dermatology services to address various skin conditions and promote skin health.
Cosmetics Store: Features a curated selection of cosmetic treatments and skincare products to enhance natural beauty.
Skin Care Clinic: Provides personalized care tailored to individual skincare goals and concerns.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Restrooms available

Appointment required

Appointments recommended

Accepts credit cards