Potter Concrete
Reviews read through Jul 20, 2026 · Scored Aug 28, 2026 · 16 reviews read
Best for: Reliable project execution, knowledgeable staff
Listing details verified 6 days ago.
Potter Concrete's reputation in the Irving area is notably mixed. While many customers praise the firm's efficiency and knowledgeable staff, particularly Chris Phipps, there are significant concerns regarding the consistency of work quality and professionalism. The company is well-regarded for getting projects completed on time, but some clients have reported issues with subpar workmanship and communication. Therefore, potential customers should weigh these factors when considering Potter Concrete for their projects.
What reviewers consistently mention
Several reviewers commend Potter Concrete for delivering reliable and timely service, often exceeding expectations on project deadlines. They note that team members are responsive and keep clients informed throughout the process.
Multiple customers highlight the professionalism of key personnel, particularly praising the knowledge and leadership of individuals like Chris Phipps. This contributes to a positive experience for clients.
Watch out for
Several reviewers express dissatisfaction with the quality of work, including issues with concrete slumping excessively and resulting in cracks in foundations. They believe that the company's focus is more on speed than quality.
Multiple customers mention concerns regarding the communication and professionalism of some employees, citing instances of unprofessional behavior and difficulty understanding project details.
There are reports of poor customer service, notably in communication and respect for clients. Some reviewers describe experiences that deter them from hiring again.
How the reviews break down
4.2★ average from 37 Google reviews
- 5★25 68%
- 4★6 16%
- 3★0 0%
- 2★0 0%
- 1★6 16%
16% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Potter Concrete
- Concrete Contractor
Provides a range of concrete services, including installation, repair, and finishing for various residential and commercial projects.
- Wheelchair accessible entrance
- Wheelchair accessible parking
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