Pirate Island Pools, LLC
Reviews read through Jun 17, 2026 · Scored Aug 28, 2026 · 88 reviews read
Best for: Reliable weekly maintenance, effective repairs
Listing details verified 3 days ago.
Pirate Island Pools, LLC stands out for its effective pool maintenance and customer service. Review patterns indicate a high level of responsiveness and consistency in service quality, particularly from technicians like Joe and Bobby. Customers appreciate thorough communication regarding maintenance and repairs. However, some dissatisfaction with scheduling and additional charges for repairs has been noted, making it important for potential customers to discuss their specific needs upfront.
What reviewers consistently mention
Multiple customers note that technicians consistently perform thorough and effective repairs, often exceeding expectations for both service and communication.
Several reviewers highlight the good communication from the office staff, noting timely responses and clear explanations regarding services and costs.
Watch out for
Several customers express frustration about missed appointments and poor communication regarding scheduling, leading to wasted time and inconvenience.
A few reviews mention unreliable service for complex repairs, suggesting that consistent maintenance might work better than troubleshooting larger issues.
There's a concern from some customers about service charges for minimal repairs perceived as unnecessary, indicating a potential lack of transparency in pricing.
How the reviews break down
4.8★ average from 105 Google reviews
- 5★99 94%
- 4★2 2%
- 3★0 0%
- 2★1 1%
- 1★3 3%
Low ratings are rare here — 4% of reviews are one or two stars.
Services offered by Pirate Island Pools, LLC
- Pool Cleaning Service
This service includes thorough cleaning to maintain pool clarity and hygiene, addressing issues such as algae and debris.
- Swimming Pool Repair Service
Repairs are available for various pool conditions, including structural issues and equipment malfunctions, ensuring optimal pool functionality.
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