Ortega Brothers Roofing & Remodeling
Reviews read through Aug 12, 2026 · Scored Aug 28, 2026 · 101 reviews read
Best for: Efficient emergency response, clear communication
Listing details verified 5 days ago.
Ortega Brothers Roofing & Remodeling is frequently praised for their quick response times and effective communication throughout the roofing process. Customers appreciate their detailed explanations about materials and procedures. While there are notes of initial communication challenges and some post-installation issues, the overall sentiment remains highly positive, especially regarding the professionalism and quality of work. These factors contribute to their strong ranking among roofing contractors in Euless.
What reviewers consistently mention
Several reviewers highlight the quick and efficient response times, with crews often arriving for inspections the same day or within 24 hours of a request.
Many customers report clear communication throughout the roofing process, noting that team members explain the work and materials thoroughly, ensuring they understand every step.
Watch out for
Some customers describe negative experiences with the initial phone encounters, reporting rude behavior from reception staff or being hung up on during calls.
A few reviewers mention issues with leaks after installation, with concerns that certain aspects, like skylights, weren't addressed until after the fact.
There are mentions of scheduling delays when prior jobs ran longer than expected, leading to frustration over timing in some instances.
How the reviews break down
4.8★ average from 102 Google reviews
- 5★84 82%
- 4★16 16%
- 3★0 0%
- 2★0 0%
- 1★2 2%
Low ratings are rare here — 2% of reviews are one or two stars.
Services offered by Ortega Brothers Roofing & Remodeling
- Shingle Replacement
This service involves replacing old or damaged shingles to restore the roof's integrity.
- Emergency Hail Damage Repair
Repairs are conducted to address impact damage caused by hailstones.
- Leak Detection and Repair
This service includes identifying and sealing areas where water is entering the roof.
- Storm Damage Repair
Repairs are performed to fix damage caused by storms, ensuring the roof is secure.
- Structural Repair
This service focuses on repairing structural weaknesses in the roof to maintain safety.
- Gutter Cleaning and Repair
Gutters and downspouts are cleaned and repaired to ensure they function properly.
- Ventilation Issues
This service addresses and improves roof and attic ventilation to prevent moisture and heat buildup.
- Skylight Sealing and Repair
Damaged skylights are sealed and repaired to restore their functionality.
Categories
Cities
Where Ortega Brothers Roofing & Remodeling ranks
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