Orkin
Reviews read through Jul 7, 2026 · Scored Aug 28, 2026 · 123 reviews read
Best for: Friendly service, knowledgeable technicians
Listing details verified yesterday.
Orkin in North Richland Hills is recognized for its friendly and knowledgeable technicians who often provide thorough inspections and effective treatments. However, the company faces critical challenges in customer service, including frequent missed appointments and billing miscommunications, which can overshadow the positive aspects of their service. Potential customers should weigh the friendly service against reported operational inefficiencies.
What reviewers consistently mention
Several reviewers find the technicians friendly and knowledgeable, citing their thoroughness during service visits.
Many customers mention that the service appointments are easy to schedule, and the response times are generally prompt.
Watch out for
Numerous customers report issues with missed appointments, leaving them frustrated after confirmed scheduling.
Several reviewers highlighted difficulties with customer service, including billing disputes and lack of communication.
Multiple customers have experienced inadequate pest control treatments, leading to unresolved pest issues despite follow-up promises.
How the reviews break down
4.8★ average from 2,397 Google reviews
- 5★2,207 92%
- 4★104 4%
- 3★19 1%
- 2★20 1%
- 1★47 2%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by Orkin
- Pest Control Service
This service provides customized solutions for various pests, including termites, ants, rodents, and bed bugs, ensuring effective treatment and prevention tailored to specific property needs.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Appointment required
Categories
Cities
Where Orkin ranks
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