What is a P trap and how can I tell if it’s functioning properly?

A P trap is a U-shaped pipe under sinks that prevents sewer gases from entering your home. Signs of malfunction include unusual noises, odors, or clogs; these may indicate a blockage or other issues.

How much will my plumbing service cost?

Service costs vary based on specific plumbing needs and required work. An in-person inspection is recommended for an accurate estimate.

Do you charge by the hour for plumbing services?

Mr. Rooter Plumbing uses a flat rate fee structure for services, ensuring transparency regardless of the time of day.

Can I receive an estimate over the phone?

General estimates may be provided over the phone, but an in-person assessment is preferred for accuracy.

How can I obtain a quote or estimate for plumbing services?

To get a quote, contact Mr. Rooter Plumbing by phone or visit the website to schedule an in-person service call.

Mr. Rooter Plumbing of Rockwall

Name: Mr. Rooter Plumbing of Rockwall
Address: 103 N Goliad St Ste 104, Rockwall, TX 75087, Rockwall, TX, US
Telephone: +1214-339-9027

Reviews read through May 21, 2025 · Scored Aug 10, 2026 · 65 reviews read

103 N Goliad St Ste 104, Rockwall, TX 75087

214-339-9027

Visit Website

67.9

DFW Pros score

4.7★ 78 reviews65 read in full

Best for: Emergency service and quick response times

Listing details verified 12 days ago.

Mr. Rooter Plumbing of Rockwall stands out for its prompt response times, particularly in emergencies, with many customers noting technicians arrived quickly and worked efficiently. Customer reviews frequently recognize the professionalism and expertise displayed by the technicians. However, there are notable complaints about pricing transparency and scheduling inconsistencies, signaling a need for improved communication and reliability to enhance the customer experience.

Ranked in: Best Plumbers in DFW, Plumbers in Rockwall

What reviewers consistently mention

Multiple customers report prompt response times, with several stating technicians arrived within a few hours of their calls for emergency services. Customers appreciate the quick turnaround for plumbing issues.
Several reviewers highlight the professionalism and expertise of the technicians, particularly praising their thoroughness and communication during service calls. Many customers felt well-informed about repair options and costs.

Watch out for

Several reviewers mention dissatisfaction with pricing transparency, noting additional charges that were not clearly communicated beforehand. This created feelings of frustration regarding final costs.
Multiple customers report significant delays in service, including instances where appointments were scheduled but the company failed to show up. This has led to negative impressions of reliability.
Some reviewers express frustration with perceived incompetence, claiming the technicians failed to identify or fix plumbing issues correctly, necessitating calls to other services for resolution.

How the reviews break down

4.7★ average from 78 Google reviews

5★
70 90%
4★
1 1%
3★
2 3%
2★
0 0%
1★
5 6%

6% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Mr. Rooter Plumbing of Rockwall offers reliable plumbing services, including slab leak repairs, water line installations, and pressure tests.

Services offered by Mr. Rooter Plumbing of Rockwall

Plumber: Offers a range of plumbing services including repairs for leaks, frozen pipes, and sewer backups.
Drainage Service: Provides solutions for clogged drains and sewer issues to ensure proper drainage.
Hot Water System Supplier: Supplies and repairs water heaters to maintain reliable hot water access.
Septic System Service: Handles septic system maintenance and repairs to ensure proper functioning.
Water Filter Supplier: Offers water filtration solutions to improve water quality and safety.