Can I get an estimated arrival time for my service appointment?

An estimated arrival time can be provided during scheduling, with technicians typically arriving within the specified appointment window. Updates may be communicated throughout the day.

What kind of warranty or guarantee do you provide on your services?

The company offers a 100% Satisfaction Guarantee on all services, ensuring that if customers are not satisfied, efforts will be made to resolve the issue.

What is the process for scheduling a service appointment?

Appointments can be scheduled based on availability; it is advisable to book ahead for preferred time slots.

What payment methods are accepted for services?

Common payment methods are accepted; it is recommended to confirm specifics when scheduling.

Is parking available at your location?

Street and lot parking options are available nearby, though availability may vary.

Milestone Electric, A/C, & Plumbing

Name: Milestone Electric, A/C, & Plumbing
Address: 2800 Discovery Blvd Ste 100, Rockwall, TX 75032, Garland, TX, US
Telephone: +1972-616-4171

Reviews read through Aug 6, 2026 · Scored Aug 11, 2026 · 103 reviews read

2800 Discovery Blvd Ste 100, Rockwall, TX 75032

972-616-4171

Visit Website

79.6

DFW Pros score

4.9★ 1,421 reviews103 read in full

Best for: In-depth diagnostics, professional communication

Listing details verified 8 days ago.

Milestone Electric, A/C, & Plumbing ranks well due to the notable professionalism and attentiveness of their technicians. Many customers appreciate the thorough explanations provided by the staff, which fosters trust. However, concerns regarding pricing practices and aggressive upselling tactics have emerged. Customers should weigh the quality of service against the potential for higher costs.

What reviewers consistently mention

Several reviewers note that technicians provide thorough explanations of the work performed on HVAC and plumbing systems. They often answer questions patiently, which enhances customer understanding.
Multiple customers appreciate the professionalism and reliability of the technicians, often highlighting their friendliness and timely arrivals. This contributes positively to the overall customer experience.

Watch out for

Several customers express concerns about high pricing, feeling that quotes were overpriced or not honored as advertised. This raised doubts about the company's integrity.
A number of reviewers mention aggressive upselling techniques, leading them to feel pressured or misled, which detracted from their overall satisfaction with the service.

How the reviews break down

4.9★ average from 1,421 Google reviews

5★
1,351 95%
4★
33 2%
3★
2 0%
2★
4 0%
1★
31 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Milestone Electric, A/C, & Plumbing offers plumbing services in Rockwall, featuring knowledgeable and courteous staff who provide thorough system inspections and clear explanations of issues.

Services offered by Milestone Electric, A/C, & Plumbing

Electrician: Offers comprehensive electrical services, including installations and repairs for residential systems.
Air Conditioning Repair Service: Provides repair and maintenance services for air conditioning units to ensure optimal performance.
Drainage Service: Specializes in addressing drainage issues to prevent water damage and maintain system efficiency.
HVAC Contractor: Delivers HVAC solutions, focusing on installation, repair, and maintenance of heating and cooling systems.
Plumber: Handles a range of plumbing services, including repairs, installations, and maintenance for residential properties.

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

Frequently Asked Questions

Cities

Garland Rockwall

Claim

Where Milestone Electric, A/C, & Plumbing ranks

Request a quote from Milestone Electric, A/C, & Plumbing

Not heard back within two business days? Tell us and we will chase it, and point you at other hvac contractors we score well.

Own this business?

Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.

Claim this listing

More local Electricians in Dallas-Fort Worth

View All