Matrix Electric
Reviews read through Jul 28, 2026 · Scored Aug 10, 2026 · 77 reviews read
Listing details verified 8 days ago.
Matrix Electric stands out in the Mesquite area for its promptness and professionalism as noted by numerous clients. Many reviews point to the team’s courteous behavior and thorough communication regarding electrical work, which fosters a positive customer experience. Although there are complaints surrounding customer service processes and consistency, the overall sentiment remains largely positive, indicating a reliable option for electrical needs.
What reviewers consistently mention
Several reviewers highlight the prompt response and arrival of Matrix Electric crews for scheduled appointments, noting that technicians arrive on time and communicate effectively about their arrival.
Multiple customers describe the professionalism and courtesy of Matrix Electric’s technicians, specifically mentioning teamwork and respectful interactions during service visits.
Watch out for
Several reviewers report issues with customer service, particularly regarding payment processes. Complaints include confusion over requiring pre-service payment and dissatisfaction with communication.
Some feedback indicates potential concerns about consistency, as a few customers mention less satisfactory experiences, contrasting with the otherwise positive responses.
How the reviews break down
4.9★ average from 99 Google reviews
- 5★95 96%
- 4★1 1%
- 3★1 1%
- 2★0 0%
- 1★2 2%
Low ratings are rare here — 2% of reviews are one or two stars.
Services offered by Matrix Electric
- Electrical Repairs
Offers repair services for faulty wiring, circuit breakers, outlets, and other electrical components.
- Electrical Wiring
Provides installation and rewiring services to ensure safe and efficient electrical systems.
- Lighting Services
Specializes in the installation and maintenance of various lighting solutions for residential spaces.
- Ceiling Fans
Installs and services ceiling fans to enhance comfort and energy efficiency in homes.
- EV Car Charger Installation
Installs electric vehicle chargers to support home charging needs.
- Electrical Panel Work
Handles upgrades and repairs of electrical panels to improve safety and performance.
- Generators
Installs and services generators for reliable backup power solutions.
Categories
Cities
Where Matrix Electric ranks
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