Massey Gates
Reviews read through Feb 4, 2026 · Scored Aug 28, 2026 · 13 reviews read
Listing details verified 6 days ago.
Massey Gates ranks due to a mix of positive reviews concerning quality work and rapid repair services. However, notable complaints regarding customer service and the use of inferior materials reflect a divided customer experience. The company has a track record for impressive custom gate installations but struggles with consistency in communication and follow-up service.
What reviewers consistently mention
Several reviewers note the quality of the work, highlighting installations of custom gates and features such as automatic openers as well done and visually appealing.
Multiple customers describe the responsiveness and rapid service for repairs, stating that issues were addressed quickly and with minimal hassle.
Watch out for
Several reviewers express significant dissatisfaction with customer service, mentioning confrontational behavior from the owner and lack of communication.
Multiple customers report dissatisfaction with the quality of materials used, claiming that inferior components were used in their installations, leading to problems post-installation.
How the reviews break down
2.8★ average from 16 Google reviews
- 5★7 44%
- 4★0 0%
- 3★0 0%
- 2★1 6%
- 1★8 50%
56% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Massey Gates
- Fence Contractor
Offers handmade custom gates designed to meet specific client needs and preferences.
- On-site service available
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