Legacy Moving Services Frisco, TX
Reviews read through Jun 15, 2026 · Scored Aug 28, 2026 · 108 reviews read
Listing details verified 9 days ago.
Legacy Moving Services is distinguished by its responsiveness and careful handling of items, which are frequently praised by satisfied customers. Many appreciate the professionalism and effective communication from the team. However, reported issues with hidden fees and unprofessional behavior from staff indicate a need for improvement in transparency and customer interactions, so potential clients should inquire about pricing details and be aware of past complaints.
What reviewers consistently mention
Several customers note that the movers handle items with care, specifically mentioning the careful handling of delicate items like pianos and safes.
Multiple reviewers highlight responsive customer service, with many mentioning effective communication during the moving process.
Watch out for
Several customers report unexpected additional charges and hidden fees that were not disclosed upfront, leading to dissatisfaction.
Multiple reviewers describe experiences with unprofessional behavior from staff, particularly complaining about rudeness and disrespectful communication.
How the reviews break down
4.6★ average from 272 Google reviews
- 5★241 89%
- 4★6 2%
- 3★2 1%
- 2★6 2%
- 1★17 6%
8% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Legacy Moving Services Frisco, TX
- Moving And Storage Service
This service includes local and long-distance moving, along with secure storage options tailored for various needs.
- Moving Company
The company offers professional moving services for homes and offices, including loading, unloading, and single-item moves.
- Piano Moving Service
Specialized piano moving services ensure safe transport of grand pianos, utilizing appropriate equipment and techniques.
- Safe And Vault Shop
This service provides expertise in moving and handling gun safes and vaults, ensuring secure and careful transport.
- Veteran-owned business
- Woman-owned business
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
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