Imperial Plumbing
Reviews read through Jul 30, 2026 · Scored Aug 10, 2026 · 77 reviews read
Best for: Emergency responsiveness, transparent pricing, professional service
Listing details verified 8 days ago.
Imperial Plumbing distinguishes itself through its commitment to prompt service and clear pricing. Many reviewers emphasize the professionalism of the staff, who not only deliver effective plumbing solutions but also ensure clients understand the processes involved. While some customers have reported mixed experiences with customer service, the overall sentiment remains positive, making them a reliable choice for plumbing needs.
What reviewers consistently mention
Several reviewers note that Imperial Plumbing provides clear, upfront pricing, avoiding surprises at the end of the service. This transparency is frequently mentioned in positive contexts about the billing process.
Multiple customers highlight the prompt response times and efficiency of the service. They often mention same-day service for urgent plumbing issues, demonstrating reliability in emergencies.
Imperial Plumbing is frequently praised for its professionalism and thoroughness. Reviewers consistently report that technicians are courteous and provide detailed explanations of the work being done.
Watch out for
Some customers express dissatisfaction with customer service experiences, including rude interactions when scheduling or inquiring about services.
A few reviews mention miscommunication regarding pricing, such as unexpected fees during service appointments, which led to customer frustration.
There are isolated complaints about the company's ability to address certain plumbing issues adequately, suggesting that not all problems are resolved to the customers' satisfaction.
How the reviews break down
4.9★ average from 78 Google reviews
- 5★75 96%
- 4★0 0%
- 3★1 1%
- 2★0 0%
- 1★2 3%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by Imperial Plumbing
- Plumber
Offers a range of residential and commercial plumbing services, focusing on quality workmanship and customer satisfaction.
- Pump Supplier
Provides various types of pumps suitable for residential and commercial applications, ensuring reliable performance and efficiency.
- Accepts credit cards
Categories
Cities
Where Imperial Plumbing ranks
Request a quote from Imperial Plumbing
Not heard back within two business days? Tell us and we will chase it, and point you at other plumbers we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Plumbers in Dallas-Fort Worth
View All- 66.4North Hills Plumbing4.7★ (71)
Plumber · North Richland Hills
Timely service and professional communication
- 67.9Hard Times Plumbing4.9★ (84)
Plumber · Haltom City
Quick response and honest pricing
- 80.0J Rowe Plumbing4.9★ (1,015)
Plumber · Arlington
J Rowe Plumbing offers a range of plumbing services, including water heater repairs and installations, as well as leak unclogging. Operating in Arlington and the surrounding Fort Worth area, the company is equipped to handle most repairs on the first visit by carrying necessary parts on their trucks. Same-day service is available.