What is the Taexx integrated pest management system?

The Taexx system consists of a network of tubes installed within walls to target pests at their breeding sites, offering a protective barrier against pests.

Do you service commercial buildings?

Service for commercial buildings is limited; it's advisable to check with the local branch for availability in your area.

Can I make payment online?

Payment is typically set up by placing a card on file during service initiation; online payment options may vary.

What services do you provide beyond pest control?

In addition to common pest control, services include subterranean termite control, bed bug treatment, mosquito control, and more.

How much does your service cost?

Service rates vary based on factors such as location, property size, and pest type; a quote can be requested through the website.

HomeTeam Pest Defense

Name: HomeTeam Pest Defense
Address: 671 N Plano Rd Ste 202, Richardson, TX 75081, United States, Richardson, TX, US
Telephone: +1972-831-9999

Reviews read through Aug 12, 2026 · Scored Aug 28, 2026 · 120 reviews read

671 N Plano Rd Ste 202, Richardson, TX 75081, United States

972-831-9999

Visit Website

90.5

DFW Pros score

4.9★ 2,108 reviews120 read in full

Best for: Reliable pest control and thorough service

Listing details verified 5 days ago.

HomeTeam Pest Defense is recognized for its thorough and professional pest management services. Reviewers frequently commend the detailed explanations given by their technicians and the effectiveness of their treatments. The company fosters reliable customer relationships, with many returning for ongoing services and specifically requesting favorite technicians. However, there are occasional reports of scheduling complications and inconsistent experiences with some technicians.

Ranked in: Best Pest Control in DFW, Pest Control in Richardson

What reviewers consistently mention

Several reviewers note that HomeTeam Pest Defense technicians consistently demonstrate thoroughness in their work, ensuring all areas are treated properly and addressing customer concerns comprehensively. Support for this claim includes reviews 4, 23, and 34.
Multiple customers mention the positive interactions with technicians, highlighting their friendly demeanor and ability to communicate clearly about processes and treatments. This is supported by reviews 6, 10, and 49.

Watch out for

Some customers have expressed dissatisfaction with previous service experiences, specifically citing rudeness from technicians before experiencing improved service. This is mentioned in reviews 42 and 32.
A few customers reported issues with scheduling, indicating that although the service itself is good, there can be delays or complications in appointment management. Reviews 51 and 32 highlight this concern.

How the reviews break down

4.9★ average from 2,108 Google reviews

5★
1,986 94%
4★
68 3%
3★
15 1%
2★
10 0%
1★
29 1%

Low ratings are rare here — 2% of reviews are one or two stars.

HomeTeam Pest Defense offers pest control services with a focus on courteous and informative staff. Services include wasp nest removal, ant control, spider web removal, and termite control.

On-site service available

Wheelchair accessible parking

Appointment required