Hiltons Flooring

Name: Hiltons Flooring
Address: 2800 W Division St D, Arlington, TX 76012, Arlington, TX, US
Telephone: +1817-461-5189

Reviews read through Aug 8, 2026 · Scored Aug 10, 2026 · 130 reviews read

2800 W Division St D, Arlington, TX 76012

817-461-5189

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67.1

DFW Pros score

4.7★ 138 reviews130 read in full

Best for: Knowledgeable sales staff, efficient installations

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Hiltons Flooring stands out for its knowledgeable sales staff who receive frequent praise for their support and guidance during remodeling projects. Many customers appreciate the efficiency of the installation process, citing quick turnarounds and a professional approach. However, the business faces criticism for customer service inconsistencies, particularly regarding wait times and project communication. This combination of strengths and weaknesses shapes the overall customer experience.

Ranked in: Best Flooring Contractors in DFW

What reviewers consistently mention

Several reviewers highlight the knowledgeable and helpful sales team, particularly praising individuals like Lauren and Kateri for their support throughout projects.
Many customers describe a positive installation experience, noting that the installers were often professional and efficient, completing projects in a timely manner.

Watch out for

Multiple customers report issues with customer service, particularly citing understaffing and long wait times for assistance in the showroom.
Several reviewers mention problems with the installation process, including damage caused by crews and lack of supervision, which led to unsatisfactory outcomes.
Some complaints involve miscommunication or lack of clarity regarding project details and costs, resulting in unexpected expenses for customers.

How the reviews break down

4.7★ average from 138 Google reviews

5★
121 88%
4★
7 5%
3★
1 1%
2★
3 2%
1★
6 4%

7% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Hiltons Flooring specializes in home remodeling and design, offering services related to flooring, countertops, and backsplashes. The team provides expertise in materials such as quartz and granite.

Services offered by Hiltons Flooring

Flooring Store: Offers a variety of flooring options, including carpet, hardwood, and tile.
Bathroom Remodeler: Provides remodeling services tailored for bathroom spaces, focusing on functionality and design.
Carpet Store: Sells a selection of carpets in various styles and materials.
Countertop Store: Features a range of countertops suitable for different applications and aesthetics.
Granite Supplier: Supplies granite materials for countertops and other surfaces.
Kitchen Remodeler: Offers kitchen remodeling services, enhancing both style and utility.
Tile Store: Stocks a variety of tiles for flooring, walls, and decorative purposes.
Wood And Laminate Flooring Supplier: Provides wood and laminate flooring options for residential and commercial use.
Wood Floor Installation Service: Specializes in the installation of wood flooring, ensuring quality and precision.