Highland Roofing Co.
Best for: Effective communication, quality workmanship
Highland Roofing Co. stands out for its commitment to effective communication and quality work. Many customers appreciate the owner’s involvement and willingness to assist with insurance processes, enhancing customer trust and satisfaction. However, concerns about follow-up communication and reliability after job completion reveal a need for improved consistency in service. Overall, it balances high-quality service with some areas needing attention.
What reviewers consistently mention
- Several reviewers highlight Highland Roofing Co.'s effective communication, noting timely responses to inquiries and updates throughout the roofing process. Positive experiences were reported in terms of Scott's clear guidance, especially regarding insurance claims, which were often described as being handled efficiently.
- Many reviews commend the quality of work provided by Highland Roofing, describing completed projects as thorough and clean. Crews were noted for their professionalism and attention to detail, with several customers expressing satisfaction with the results of their roof repairs and replacements.
Watch out for
- Multiple customers expressed concerns about delayed follow-up and communication, particularly when issues arose post-installation. Some reviewers noted unresolved issues after repeated attempts to contact the owner, leading to frustration regarding service reliability.
- Several reviewers reported experiences with unmet promises, particularly regarding post-installation support. Complaints included promises to address issues that were not fulfilled, raising concerns about reliability after the initial job was completed.
Services offered by Highland Roofing Co.
- Roofing Contractor
Specializing in roof replacement, repair, and storm damage restoration, the team assists homeowners in identifying damage and navigating the insurance claim process.
- Gutter Service
The company offers comprehensive inspections that include checking gutters for damage, ensuring all aspects of the property are assessed for potential issues.
- On-site service available
- Wheelchair accessible parking
Categories
Cities
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