Hartley Law Firm
Reviews read through Jun 1, 2026 · Scored Aug 28, 2026 · 143 reviews read
Listing details verified 4 days ago.
Hartley Law Firm stands out in Carrollton for its strong commitment to client communication and advocacy. Reviewers frequently commend the team for their proactive updates and thorough explanations throughout the legal process. They have secured numerous favorable settlements, reflecting their negotiation skills and dedication to client outcomes. However, some clients reported inconsistencies in service quality during transitions and initial communication issues, which can affect the overall experience.
What reviewers consistently mention
Several reviewers describe the team's effective communication, noting timely updates throughout the legal process. Clients appreciated being kept informed and involved in their cases.
Multiple customers highlight the firm's dedication to securing fair settlements, often praising their negotiation skills against insurance companies. Clients noted their positive outcomes exceeding expectations.
Watch out for
Several customers reported delays due to staff changes or management issues within the law firm, which affected the speed of case progression. This created frustration for some clients.
A small number of reviewers mention issues with complexity during their cases, suggesting that management of details could be improved for a smoother experience.
Some clients noted that the extensive personal attention from staff was not always consistent, raising concerns about service quality during transitions in management.
How the reviews break down
5.0★ average from 219 Google reviews
- 5★217 99%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★2 1%
Low ratings are rare here — 1% of reviews are one or two stars.
Services offered by Hartley Law Firm
- Personal Injury Lawyer
This service provides representation for individuals seeking compensation for injuries sustained due to negligence in various incidents, including accidents and wrongful death.
- Law Firm
The firm offers comprehensive legal support, guiding clients through all stages of personal injury claims and ensuring thorough investigation and evidence preservation.
- Lawyer
Experienced attorneys are available to advocate for clients' rights, negotiating with insurance companies and managing legal complexities related to injury cases.
- Legal Services
Legal services include case evaluation, representation in negotiations, and trial support for individuals pursuing compensation for personal injuries.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Restrooms available
- Appointments recommended
Categories
Cities
Where Hartley Law Firm ranks
Request a quote from Hartley Law Firm
Not heard back within two business days? Tell us and we will chase it, and point you at other lawyers we score well.
Own this business?
Claim the listing to correct your details and respond to what reviewers raised. Claiming cannot change your score or your position.
Claim this listingMore local Personal Injury Lawyers in Dallas-Fort Worth
View All- 84.6DFW Injury Lawyers5.0★ (261)
Personal Injury Lawyer · Fort Worth
Compassionate representation and clear communication
- 77.6Zinda Law Group5.0★ (139)
Personal Injury Lawyer · Dallas
Personal injury cases, supportive communication
- 51.7Kubacki Law, PLLC
Personal Injury Lawyer · Flower Mound
Kubacki Law, PLLC offers legal services in personal injury law, including automobile accidents and slip and fall cases, as well as maritime and international injury law. The firm also handles property damage claims related to hurricanes and securities litigation. Located in Flower Mound, the practice focuses on providing legal representation rather than sales.