H&R Block

Name: H&R Block
Address: 140 E Farm To Market 544 Ste 82, Murphy, TX 75094, Murphy, TX, US
Telephone: +1972-509-9577

Reviews read through Apr 17, 2026 · Scored Aug 28, 2026 · 108 reviews read

140 E Farm To Market 544 Ste 82, Murphy, TX 75094

972-509-9577

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61.1

DFW Pros score

4.5★ 79 reviews108 read in full

Best for: Personalized service with knowledgeable staff

This H&R Block location in Murphy ranks due to consistently mentioned staff member Nancy Hewlett, who is frequently recognized for her professionalism and clarity in tax matters. While many reviewers report positive experiences and supportive service, the business faces notable complaints about professionalism and significant errors in tax filings. This dichotomy suggests a potential variability in service quality.

Ranked in: Best Accountants in DFW

What reviewers consistently mention

Several reviewers highlight the expertise and helpfulness of the tax preparer, Nancy Hewlett, noting her professionalism and ability to clarify complex tax matters.
Multiple customers appreciate the overall friendly and supportive atmosphere at the office, with staff being described as approachable and communicative throughout the tax preparation process.

Watch out for

Several reviewers express frustration over the lack of professionalism and poor communication from staff, including cancellations and dismissive attitudes during appointments.
Multiple customers mention serious errors in tax filings, including claims that significant refunds were overlooked, leading to financial discrepancies.

How the reviews break down

4.5★ average from 79 Google reviews

5★
66 84%
4★
3 4%
3★
1 1%
2★
1 1%
1★
8 10%

11% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

H&R Block offers accounting services in Murphy, focusing on tax preparation and financial consulting. Pricing varies by project; request an estimate for specific services.

Services offered by H&R Block

Tax Preparation Service: Professionals provide comprehensive tax preparation services to help clients maximize their refunds and meet their tax obligations.
Accountant: Experienced accountants offer personalized assistance with tax-related needs, ensuring accurate filing and compliance with regulations.
Accounting Firm: The firm provides a range of accounting services, focusing on tax preparation and financial guidance tailored to individual client requirements.
Tax Consultant: Tax consultants deliver expert advice on tax strategies and planning, helping clients navigate complex tax situations effectively.
Tax Preparation: Tax preparation services include document review and filing, aimed at optimizing client returns and simplifying the tax process.