H&R Block
Reviews read through Apr 15, 2026 · Scored Aug 28, 2026 · 79 reviews read
Best for: Thoroughness, knowledgeable staff, quick service
This location of H&R Block is distinguished by the expertise of its preparers, particularly Don and Barbara, who receive consistent praise for their thoroughness and professionalism. However, frustrations related to appointment management and occasional tax filing errors are noted by customers, which may impact the overall experience.
What reviewers consistently mention
Several reviewers note the thoroughness and professionalism of the tax preparers at this location, mentioning specific employees such as Don and Barbara. They highlight the knowledge and helpfulness displayed during the tax preparation process.
Multiple customers appreciate the quick and easy tax filing process, citing minimal wait times and efficient service overall. Many express satisfaction with the speed and accuracy of their tax returns.
Watch out for
Multiple customers describe poor appointment management, mentioning long waits past scheduled times and complications in scheduling appointments. This has led to frustration and dissatisfaction with the service.
How the reviews break down
4.6★ average from 80 Google reviews
- 5★70 88%
- 4★2 3%
- 3★2 3%
- 2★0 0%
- 1★6 8%
8% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by H&R Block
- Tax Preparation Service
Tax preparation services include assistance in filing tax returns while aiming to maximize potential refunds.
- Accountant
Accountants provide expertise in managing financial records and ensuring compliance with tax regulations.
- Accounting Firm
An accounting firm offers a range of financial services, including tax preparation and accounting support.
- Tax Consultant
Tax consultants offer personalized advice on tax strategies and planning to optimize individual or business tax situations.
- Tax Preparation
Tax preparation involves preparing and filing tax documents, with options for in-office or remote consultations.
- Online appointments
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Appointments recommended
Categories
Cities
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