Are you licensed and insured?

The company is fully insured for protection. Texas does not currently require licensing for roofing contractors, and bonding is handled on a case-by-case basis.

How long will my new roof last?

The lifespan varies by material: Asphalt shingles last 20–30 years, metal roofs 40–70 years, and tile/slate roofs over 50 years, depending on installation and maintenance.

Do you offer annual inspections or maintenance plans?

Yes, annual maintenance packages are available, which include inspections, minor repairs, and debris removal to extend the roof's lifespan.

Can you replace a roof during the winter or in bad weather?

The team can work year-round, but extreme weather conditions may delay projects to ensure safety and proper installation.

How do I start the roof insurance claims process?

Document the damage with photos, then contact your insurance company and Graves Roofing & Restoration for a detailed inspection report to assist with your claim.

Graves Roofing and Restoration

Name: Graves Roofing and Restoration
Address: 2026 TX-66, Rockwall, TX 75087, Rockwall, TX, US
Telephone: +1214-205-3274

Reviews read through Jul 27, 2026 · Scored Aug 7, 2026 · 121 reviews read

2026 TX-66, Rockwall, TX 75087

214-205-3274

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68.1

DFW Pros score

4.9★ 129 reviews121 read in full

Best for: Emergency leaks, detailed communication

Listing details verified today.

Graves Roofing and Restoration stands out for responsiveness and effective communication, especially during urgent repairs. Reviewers repeatedly mention the team’s attention to detail, which leads to a positive customer experience. However, concerns regarding cleanliness and unmet expectations highlight areas for potential improvement.

Ranked in: Best Roofing Contractors in DFW, Roofing Contractors in Rockwall

What reviewers consistently mention

Several customers highlight prompt responses and service, particularly during urgent situations such as leak repairs and storm damage. Reviewers noted that crews often arrived within a day to address issues. (2, 7, 26)
Many reviewers commend the team for their thorough communication throughout projects, which includes explaining processes and keeping clients informed. This aspect contributes to a smoother experience from start to finish. (4, 18, 40)

Watch out for

A few reviewers expressed dissatisfaction regarding cleanliness during jobs, mentioning issues with debris left behind after work was completed. (0, 36)
Several customers reported being misled by initial promises or felt that their expectations were not met, suggesting a pattern of unfulfilled assurances. (1, 6)

How the reviews break down

4.9★ average from 129 Google reviews

5★
127 98%
4★
0 0%
3★
0 0%
2★
0 0%
1★
2 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Graves Roofing and Restoration offers services including roof replacement, thorough inspections, and shingle repair, along with assistance for insurance claims. The company also provides new rain gutters and siding installation in Rockwall.

Services offered by Graves Roofing and Restoration

Roofing Contractor: This service specializes in roof replacement and repair, ensuring structural integrity and aesthetic appeal for residential and commercial properties.
Gutter Cleaning Service: The service provides thorough cleaning to remove debris and blockages, helping to maintain the functionality of your gutter system.
Gutter Service: This service includes installation and maintenance of gutters, designed to effectively manage water drainage and protect your property from water damage.
Window Installation Service: This service offers professional window installation, focusing on enhancing energy efficiency and improving the overall appearance of your property.